Planit Builders was fantastic to deal with right from the beginning. The initial quote meeting with Shelley Foss absolutely convinced us that Planit was the company to go with to get our basement finished. Shelley made sure to go through everything with is very clearly and show us that Planit would be able to do our project professionally, with the best trades people and at an affordable cost. Shelley came well prepared with everything we needed to know about Planit Builders.
From there the process was quick as we received calls from all the necessary people to get things started.
As the project moved along we received outstanding customer service and communication from Joe Parker. Joe was in charge of making sure everything ran smoothly. Joe is extremely prompt and makes his customers feel like their concerns or questions are top priority. We could tell he took a great deal of pride in his work and wanted to make sure we were happy. As with any project, delays occur and we had some things to work through. Joe did a fantastic job at taking feedback and, although some not always positive, is very good dealing with whatever is put in front of him. Joe stays calm and professional and makes sure, no matter the situation, that in the end the customer is happy, regardless of the lengths he may have to go.
Overall we are very happy with our choice to choose Planit Builders. We had the pleasure of meeting various different employees and contractors throughout the project and they are all very respectful and very customer orientated. The quality of work was fantastic!
We hoped that choosing Planit would ensure that everything would be taken care of for us and we would not have to worry about anything with our busy schedules. We were very please and this absolutely proved to be the case. I would highly recommend Planit Builders.