Our experience with Planit Builders in developing our basement was very, very positive.
We obtained estimates from four companies and Planit provided one of the best. Estimator Don S. was excellent in trying to accommodate our budget. Based on a quote we received from another company, I know that Don did not try to sell us anything we did not need. He discussed every item in the estimate and showed us records of Planit's Pre-Paid Contractors requirements (i.e., PPC Licence and Security Bond). He struck a great balance between good salesmanship, honesty and trust.
Once we hired Planit, our next primary point of contact was Site Supervisor Joe P. I always felt our development was in good hands with Joe. He was on site every 2 to 3 days or sooner if needed. He was always accessible by phone and would email end of the week updates on the status of our project. He has excellent attention to detail and made sure that all finishing work was at a very high standard. We also felt that Joe was very honest and trustworthy. When we discussed changes in design, he would only recommend changes that he thought would enhance our home and not for the sake of additional revenue.
Looking at the entire company, we were impressed with the logistics of Planit's operations. Once we hired Planit, we were quickly scheduled to meet with the Drafter, Designer and Site Supervisor. All Trades were scheduled to come to our home on a timely basis and were required to sign in. We could view the timeline of the project on Buildertrend. All of the trades that entered our home were very professional. At the end of the project, the cost was exactly on target with the estimate.
Another benefit that sold us on hiring Planit is that they offer financing, which allowed us to pay very little prior to the work being completed.
There are many stories of Pre-Paid Contractors taking advantage of consumers by taking payment, but not completing the work. We felt safe and secure in hiring Planit. They did exactly what we hired and paid them to do. Thank you!