Intercept Security-No Longer in Business

I had a terrible experience with Intercept. One day i left the house and turned on our house alarm, as always...but somehow didn't complely shut the door. The house alwarm went off, and no one ever came to check on us. It rang for an hour before we were home again. When I called them to turn it off and explain, they said they didn't think they needed to come! Before moving homes, we also had someone from interect tell us that they had stopped monitoring our house, even though we were still payig for their services and demanded payment. Rediculous!