I went with P&P Renovations due to the other glowing reviews on Homestars. We were looking to have a room turned into a bedroom with an ensuite bathroom, the location of the bathroom was not roughed in so the work involved was technical in nature. This is our first experience with any major renovation project so we were looking for someone to guide us through the process.
As soon as we met Natanael we knew we'd found the right company for the project, he came across as knowledgable and communicative and quickly responded back with a detailed quote. He laid out clearly the items we needed to source (e.g. tile, vanity), and what materials would be included as part of the quote, as well as the payment schedule.
The work began exactly on schedule and was complete within 3 weeks which was well within the timeframe initially provided. Throughout the project the onsite coordinator, Mauricio, and his team kept the site very clean and protected all the floor coverings. Both Mauricio and Natanael quickly responded to phone calls and emails regarding the work being carried out. They engaged and coordinated the various specialist sub-contractors during the process to complete the plumbling/electrics/glass work taking all the pressure and strain away from us. They also accomodated some minor changes along the way without additional cost.
The project was delivered on time and on budget, and we are very happy with the quality of the work delivered. Many of our neighbours have seen the finished product and were amazed at the speed at which P&P worked given their experiences with over firms where projects overran budget and timeline significantly. These guys also stand by their warranty, we had a very minor concern we wanted investigated after the project was complete and we had paid the money in full and they had someone around the very next day … great customer service !
P&P have given us confidence to consider more renovation projects in the future, and they will be our go-to contractor, we highly recommend them to others .. Although I think our neighbours might have them booked up for the next few months :)
- Company Response
Hi Mat: Wowww!!! Many, many thanks for your comments, it is very nice to read review like yours, it makes our day to day easier and happier as our goal is to do our best in every project and get the best results with always very satisfied customers, thanks!! We also thank you for the referrals!!! Looking forward to hear back from you in the future, all the best, Natanael and his crew