Mona Home and Office Cleaning

House & Apartment Cleaning
16A Main St North Markham ON L3P1X2
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93%

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Reviews by rating (past 12 months)

Reviews for Mona Home and Office Cleaning

Average customer rating:
9.4 10 (171 reviews)

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Amanda from Toronto
Amanda from Toronto
1 review Toronto, ON
10/10

Office Cleaning

We have Mona Home and Office Cleaning come to our office twice a week. Craig is always extremely helpful, always on time and always does a fantastic job! We are extremely satisfied with his work and would highly recommend him to anyone.

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Company Response

Thank you Amanda! We are keen on delivering outstanding cleaning and customer service. Our 59 point checklist aids us in delivering the cleaning service you have come to love week after week!

brian gallagher from Toronto
brian gallagher from Toronto
1 review Toronto, ON
10/10

cleaning service

I highly recommend Craig for cleaning services. He is right on time, very detailed and fast. I am very pleased with his attention to detail and hard work. Well done!

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Company Response

Thanks Brian! Cleaning requires a sharp eye and this is crucial for keeping high valued clients like yourself! Thank you for the review and we will continue to deliver "right on time" cleaning for your lovely home!

Jason from Markham
Jason from Markham
1 review Markham, ON
10/10

House Cleaning

We have Mona Home and Office Cleaning come to our house every couple weeks. My wife, my boys and I aren't all that messy and tend to clean up after ourselves. Our dog that was our helpful food picker upper recently passed away :'( but our two cats aren't so helpful. With our busy we don't have time to give the house that thorough cleaning that it needs.

When Norie and/or her other coworkers are finished cleaning we notice the shine on the taps and countertops that we never really noticed were missing. The house looks great all around.

For us, we like that we can trust them too. We have semi-valuable items and somewhat small amounts of cash left in easily accessible places. There has never been so much as a dime missing ever.

We have had them coming in for a couple years now and plan to continue.

Thanks!

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Company Response

Jason, we thank you for the fabulous feedback! Norie and Tracy regularly clean your home so I will be sure to pass on these positive remarks! They will just love it!

Marie-Josée Smith from Markham
Marie-Josée Smith from Markham
2 reviews Markham, ON
10/10

House cleaning

Nore is our cleaning lady and she does a fantastic job. We are very satisfied with her work and with Mona home and office cleaning. Very trustworthy and efficient. Thanks!

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Company Response

This is excellent feedback and I will certainly pass this on to Norie. She will be very proud of her work! Thank you MJ!

Kanwal  from Toronto
Kanwal from Toronto
1 review Toronto, ON
2/10

Apartment Cleaning Service

I was consistently disappointed in the inconsistent cleaning service. Though staff were always on time and courteous, they were poorly trained and incompetent and masters at overlooking major areas: vacuuming underneath and on Persian rugs, sofas and very poor job at dusting & cleaning counters/tables. Despite bringing it to the manager and staff's attention and after 6 consecutive jobs, they failed to improve and prove that they are offering 'professional cleaning service'. Disappointed that they did not live up to their advertised standards.

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Company Response

Thank you for the feedback Kanwal. Our service is guaranteed, and if we had been aware of these issues you were experiencing with our service, we most definitely would have performed a re-clean. Please feel free to contact us directly so we can discuss any problems you may be concerned about, as we would love the opportunity to come and correct them! I hope to hear from you soon so we can work this situation out!

susan wolf from Toronto
susan wolf from Toronto
1 review Pennfield, NB
10/10

Random - Routine Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Please Thank Gloria
for my clean yesterday
she had to work with me working in the apartment and then people coming over, a busy time for her after 2 months of no cleaning and then Xmas rush and all these people around so she couldn't work properly.? and never a work of complaint.

so please thank her sheri-anne

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Company Response

Thanks so much, Susan! I will definitely pass along your nice comments to Gloria. Enjoy the holidays!

HELEN KOKONIS from Toronto
HELEN KOKONIS from Toronto
1 review Toronto, ON
10/10

Biweekly Routine Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Team MONA,
I would like to say that Norie has done a wonderful job and I would recommend her to anyone.
Thank you for the great cleaning.
Cheers,
Helen Kokonis

1 of 1 people found this review helpful.
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Company Response

Thanks Helen, its been a pleasure providing your home with a great cleaning!

Lindsay from Markham
Lindsay from Markham
1 review Markham, ON
10/10

Home cleaning

Norrie from Mona Home and Office Cleaning has been cleaning my house for 3 years now and does an amazing job every time! She is always very pleasant and professional! I would highly recommend Mona cleaners!

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Company Response

Thanks Lindsay! As you know, Norie continually goes above and beyond and truly enjoys the work that she does. Thank you for recommending our cleaning services!

Elaine from Oshawa
Elaine from Oshawa
3 reviews Markham, ON
10/10

Home Cleaning

Norrie and Monica continue to do a fabulous job cleaning my home. I can always count on attention to detail and a consistent, thorough clean every time. The ladies always have a pleasant disposition.

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Company Response

Thank you Elaine! We have been very fortunate to have such a caring team and this speaks to the detail and consistent cleaning that Norie and Monica strive to deliver time and again. We appreciate your kind words.

Lynette from Markham
Lynette from Markham
2 reviews Markham, ON
10/10

Biweekly - Routine

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello mona!
Maria is great! Very attentive and our home always looks beautiful. The day she comes is my favorite day of the week!
Thank you so much !
LDJ

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Company Response

Thanks Lynette! Leave it to Maria to always deliver an excellent cleaning!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home and Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your loved ones.

Our staff are professionally trained customer service professionals who have a sincere passion for the work they do. All staff are mona certified prior to cleaning your home.

Our products are Toxin-Free! Your health and safety is paramount so we use only 100% safe for your family and pets, naturally derived products to make your home or office clean (not because it’s the right way to clean – because it’s the better way to clean).

mona will help you breathe easy by eliminating toxic and hazardous cleaning chemicals … and the old school methods with new school appeal are the things that make mona’s heart tick.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
Vileda, Universal Stone We prefer all-natural cleaning products but it won't preclude clients from using our service if that does not suit their preferences.
SERVICES
Weekly and Biweekly maintenance, One time and Spring cleanings, Post Renovations, Move Ins and Move Outs, Residential and Office cleanings.
WEBSITE
http://www.monacleaning.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
14
PAYMENT METHOD
Visa / Master Card/ AMEX / Interac / Email Money Transfer / Cheque
MEMBERSHIPS
BBB, CFIB, ARCSI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
CALL FOR A QUOTE!
WARRANTY TERMS
24 hour guarantee on our work - more details available in our Service Agreement
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.