For the cleaning service alone, I would have given a much higher score. Fiona from Mona's did a great job cleaning - she was attentive to detail and open to the nitpickiest of feedback that a clean freak such as myself would have. Fiona gets a 9.5/10! Unfortunately, Mona's prices are significantly higher than even the most expensive cleaners I've ever had in, and the office is slow to respond to emails. When I notified them we wouldn't continue the service because we found the price too high, they didn't even bother to reply. Based on my experience, you'll get a good clean but it will come at a high price.
- Approximate cost of services:
- $118.00
- Company Response
Thank you for sharing your positive feedback on your house cleaning! At Mona, we pride ourselves in the details we include in our house cleaning to ensure we meet the expectations of the most nit-pickiest clients.
It is important to us as well that we advise our clients upfront of our service costs.
Our sincerest apologies that an email reply did not come out as quickly as we would normally send it as we have had a recent office move to Main Street in Markham.