The Duct Cleaning Specialists

Duct Cleaning
320 Hanlan Road, Unit 20 Vaughan ON L4L 3R7
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Duct Cleaning
The Duct Cleaning Specialists
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Reviews for The Duct Cleaning Specialists

Average customer rating:
9.9 10 (1728 reviews)

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Natalya Etobicoke
Natalya Etobicoke
6 reviews Etobicoke, ON

First Review

10/10

Duct Cleaning

We met Paul by winning one of his free tickets contests. While delivering tickets to our house, we asked him about the duct cleaning. Since we've done it with another company just 4 months ago, we weren't sure if it makes sense to do it again so soon. Paul just checked the furnace room and said that the previous company didn't do a good job and it would be better to do it again. We were a bit skeptical about it but since we had an excessive amount of dust flying around making our house impossible to live in we've decided to give it another try. While doing his job, Paul showed us all the dirt that we had inside the ducts and we were shocked. The amount of dust and dirt that we were able to see was unacceptable!!! We couldn't believe that we were breathing it all. The scariest part that we have a newborn baby who was also breathing all that dirt and it's after it was just "cleaned" by another company.... We are not sure what could happened if we didn't meet Paul... Probably we would end up tearing up the house and changing the duct system. We couldn't be more happier with the Paul's job. He is incredible person, very passionate about his job and customer satisfaction. Paul doesn't cut corners to save couple of dollars or to make a quick buck. He's very reliable, professional and honest person. Paul did an amazing job at our house, he cleaned everything the proper way and we can finally breath. I couldn't emphasize anymore how satisfied we are with the result. The air smells nice and NO MORE DUST! The difference between Paul and the other two companies that we've hired before is huge! It took Paul 3 HOURS to clean up our house. Whereas, the other company charged us some hidden fees, finished everything in 30 minutes and it wasn't even remotely similar to what the Paul was doing. Believe me, after seeing Paul working I can assure you that there is no way that anyone could do a good job in 30 minutes or for ridiculously low price. So, when someone calls and offers you a cheap cleaning service, think about it twice...

I would definitely recommend Paul to all my friends and neighbors. He provides 5 star service for the affordable price! With no doubts, Paul deserves to be on the "Mike Holmes trusted contractors list". The guy is incredible and I wish government had some regulations for the duct cleaning companies, so the good guys, such as Paul, had more business and don't have to fight in such competitive market filled up with crooks who's seeking a quick buck and doesn't care about the people. It's very sad that in todays market Paul and other good companies have to prove everyone that not all duct cleaning companies are the same and some of them are actually cleaning the ducts, not just pretending to do it. In our case, after two bad experiences we weren't sure if we could trust anyone again and almost give up. We are very glad that we decided to give it another try and finally found someone who knows what he's doing and wants to do it right from the first time. Thank you very much Paul for providing us with the clean and fresh air!!!

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Company Response

Hi Natalya, hope you guys are doing well. Thanks for providing this thorough review that speaks for itself. I am pleased that your happy with my work, but I am sorry that you were previously fooled by the other company that did the work, as you seen first hand how much dust and debris was still in the system.
Hope you had a great time at the Blue Jays game, and if there is anything I can be of service for down the road, please feel free to contact me. Thanks again.
Paul

Kateri Nguyen in Etobicoke
Kateri Nguyen in Etobicoke
14 reviews Etobicoke, ON
10/10

Duct Cleaning Services

Today, we had Paul from Duct Cleaning Specialists come by. Wow, he was amazing with everything. Very professional, clean, and well spoken for his age. After all the reviews I've heard and read Paul is definately great to work with. He did a full duct cleaning, sanitization, and furnace cleaning and change all for a great price. I was soo impressed with all the junk he got out, and how clean he managed to leave the place after he was done with everything. I highly recommend him for all services, and especially duct cleaning services. Definately will be using his in the future. Thanks, Paul!!!

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Company Response

Hey Kat, thanks for doing a review so quickly, it is greatly appreciated. I am glad that you were satisfied with my service and grateful for your business again in a few years. As mentioned, I will also send you over the quote and info on a whole house humidifier should you be interested in getting one installed. If there is anything else I can be of service for, please feel free to give me a call. Thanks again for choosing me, your business is greatly appreciated. Have a great day and enjoy the summer.
Paul

Tom in Vaughan
Tom in Vaughan
1 review Maple, ON
10/10

Duct Cleaning

I had Paul come out and clean our ducts on a new house, despite the builder having their own company "clean" it just days before. It was easy to tell the difference between the shady job the builder's contractor did vs. what should have been done.

The job was done quickly, and Paul took the time to explain everything he was doing, and provide some pointers for maintaining our home.

I have already recommended his services to a neighbour, and will continue to do so if anyone else asks.

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Company Response

Hey Tom, hope all is well and your enjoying the new home. Thanks for providing some feedback for the job I did for you, and glad your happy with the work. I received a call from a neighbour that you referred, and booked the job, however he called only days later to cancel because the builder provided duct cleaning for their new home and he says there happy with the service. I appreciate your referrals tho... If there is anything I can be of assistance for down the road, please feel free to contact me.. Thanks again for your business, enjoy the summer.
Paul

Jackie & Daniel in Scarborough
Jackie & Daniel in Scarborough
1 review Scarborough, ON
10/10

Duct Cleaning

Paul was highly recommended by the company we purchased our new furnace from. He did much more than we expected. He was very punctual, polite and organized. He did a thorough job even though he gave us a special rate. We have had our ducts cleaned before but compared to what Paul did I think we had an expensive vacuum done. We will definately recommend Paul to our friends and family.

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Company Response

Hi Jackie, hope you and Daniel are doing well and the new furnace and AC you had installed is working great for you. Thank you for taking time to provide some feedback, it is much appreciated. If there is anything else I can be of assistance for you, please feel free to contact me. All the best, Paul.

Robert in Maple
Robert in Maple
4 reviews Maple, ON

First Review

10/10

Duct Cleaning

Single best experience I've had with a contractor. Paul was very polite and accommodating. Just looking at how well organized his truck was, I could tell this this guy took pride in his work. He was also meticulous about details such as ensuring that the hole cut near the furnace was WELL sealed after the job was done.

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Company Response

Hey Robert, thanks for taking time to provide some feedback on my service. I do take great pride in my work and business, and I am glad that it doesn't go un-noticed. Thanks again for choosing me as your duct cleaning contractor, and I look forward to serving you again in the near future. Have a good one, all the best.
Paul

J and P in Leslieville
J and P in Leslieville
1 review Toronto, ON
10/10

Duct Cleaning and Furnace Cleaning

Three years ago we had our Ducts cleaned by a different company and after our experience with Paul we will call no one else and will recommend him to everyone! Paul was professional, hard working, and went way beyond and above the call of duty - and our expectations. This is the company you should call if you need your ducts cleaned!

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Company Response

Hey Pat & Janet, thanks for providing a review. I am glad that you are more than happy with my service and I look forward to serving you again in the near future. Let me know when and if you decide to go ahead with the Humidifier Installation. Have fun at the Jays game. All the best. Paul

Elizabeth
Elizabeth
4 reviews Toronto, ON

First Review

10/10

Duct Cleaning

After doing some research online into local duct cleaning companies, and coming across the amazing reviews given to The Duct Cleaning Specialists on HomeStars, I figured I would give them a call to find out more information. From the very first contact I had with Paul I was impressed with his professionalism and customer service.

Paul provided me with a comprehensive estimate, detailing everything that was to be included in that price. He seemed knowledgeable about the business, and was available to clean our ducts at a time which was convenient for our busy family. Paul mentioned his April special, as well as his Blue Jays promotion that happened to be running the week we wanted the ducts cleaned, and the further 5% discount we would receive for being a HomeStars referral.

Paul came out to our home in Hamilton on the date we had scheduled (today!). There was an accident on the highway which put him a few minutes behind and he was courteous enough to call and let us know about the delay. Paul brought Steve along to assist him, and both of these young men were polite as they introduced themselves and shook my hand. They took their shoes off at the door and got right to work. They looked at the furnace location, and explained to me where they would be running hoses and exactly what they would be doing for the cleaning. They placed covers over all the vents, and cleaned all air intake registers and vent registers thoroughly. Paul then accessed the duct work near the furnace and cleaned the duct work throughout the entire house. Afterwards he cleaned the furnace, checked the furnace and humidifier filters, and gave recommendations with regard to each. As well, a complete house duct sanitization was performed and instructions were provided as to switching back the thermostat.

Paul goes even beyond that “extra mile” with regard to customer service. From cleaning our dryer exhaust at no charge, to re-taping old connections that were no longer doing their job properly, to doing a neat, tidy and thorough job, and even to running their promotions, I cannot speak more highly of this company.

(Funny story. My young boys, who were at school for most of the cleaning, had inquired the night before about the “Duck Man”, and I told Steve the story I’d made up last night about how they were coming to remove all the (invisible) ducks in our house (saying: “do you hear that? they’re quacking all over the place.”). The kids thought the story was funny and silly. Anyway, after I told Steve the story, and once the little guys got home, he even amused my boys by playing along and quacking at them for me. LOL. )

When the job was done, all hoses, tarps, tools and equipment were put away in the truck, then Paul wrote up our invoice and went over it with me. He provided us with a receipt along with our promotional baseball tickets and a ballot for their weekly draw.

Simply stated, The Duct Cleaning Specialists did a fantastic job. Other than clean air, there’s no sign of them having been here – that is, there is no dirt, debris or other mess left for us to clean. Their pricing is beyond fair, both Paul and Steve were extremely polite, and I would not hesitate to recommend this company to anyone looking for a duct cleaning company that truly cares about their customers. I look forward to having them return again in a few years.

1 of 1 people found this review helpful.
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Company Response

Hi Elizabeth, I am amazed at this review. I appreciate you appreciating the hard work that we put in each and every job. I am glad the small things don't go un-noticed. Thank you again for deciding to choose us as your contractor, and I look forward to serving you again for your next cleaning. If there is anything else I can help you with, please feel free to contact me. Have fun at the Jays game, and hopefully I'll be able to make it as well.. Time to take a small break from work and let loose for a night :) Thanks again. Paul

Lucio in Toronto
Lucio in Toronto
1 review North York, ON
10/10

Duct and furnace cleaning

Just had the best service performed by any contractor period.
Paul is an outstanding individual and would highly reccomend his service. Had a similar service performed several years ago and was able to compare with my previous experience and, honestly, I was blown away by the professionalism and competence of this young man.
Looking forward to repeat as soon as required.

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Company Response

Hi Lucio, it was a pleasure to meet you. Thank you for your kind words. I appreciate it greatly and am glad that I have succeeded your expectations with my service. I look forward to serving you again in the near future. Thanks again for your business. Have fun at the Jays game. Paul

Rina in Mississauga
Rina in Mississauga
1 review Mississauga, ON
10/10

Duct cleaning

Paul was very friendly, thorough, and took time to explain what was done and the benefits to the service. Highly recommend this company. So happy to have our ducts cleaned by a specialist.

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Company Response

Hi Rina, thank you for providing a review. It was a pleasure to meet you and Cherif, aside from almost getting clawed by your black cat, although i'm sure he was just saying hello... I am glad your happy with the service, and I look forward to the possibility of serving you again in the near future. Have a good day, Paul.

PaulP in Etobicoke
PaulP in Etobicoke
1 review Etobicoke, ON
10/10

Duct and Furnace Cleaning

My wife and myself plan to move into our first house soon. Duct cleaning was our last item on the list prior to moving in after a very dusty reno. I asked my wife to look up a bunch of duct cleaning companies and arrange to have our ducts cleaned. She mentioned Paul was by far the most professional and helpful one she contacted and had no reason to call any other company. We arranged to have him do the work today (Saturday).

Without asking, the first thing he did was take of his shoes before entering the house. Little things like that can tell you alot about a person. Paul is a very friendly guy and he took his time to explain what he was going to do and showed us the equipment he will be using. We had a feeling early on that we chose the right company to do the work. I also noticed that he keeps the inside of his truck very neat and organized, again tells you alot about the person and their company. He gave us a great price and did some extra work that other companies would have no doubt charged extra for.

My sister recently said the duct cleaning company she hired was in and out in half an hour and she was not please one bit. Paul was the complete opposite. He was very thorough and patched all his access holes very nicely and did not seem rushed at all. I was very pleased with the work Paul did and will be passing his information on to my family and friends.

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Company Response

Hi Paul, thanks for taking the time to provide a review on my service. I am glad your happy with my work, and thankful for any referrals that may come about from you passing along my info.. Congratulations once again on your new home, and the little one on the way. I appreciate your business and look forward to serving you for your next cleaning. All the best. Paul.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Duct Cleaning Specialists

THANK YOU for considering us as your potential Duct Cleaning Contractor. VISIT US ONLINE FOR MORE INFORMATION ON OUR COMPANY & PRICING We are members of the NATIONAL AIR DUCT CLEANERS ASSOCIATION. Every technician has received NADCA Certification as an Air System Cleaning Specialists (ASCS) or Ventilation Maintenance Technician (VMT). ...
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