We had previously used 360 living 2 years ago and was very pleased with Haas and the installer. However, we recently use them again but Rod took over and he was not very professional. The job was late and he wasn't sure when it will be finished when we asked him. When the work was finished at 5:30 PM he asked for the final payment right away without informing us early. We didn't have the payment ready because our accountant left the office/city already. Anyhow, he was very rude and wouldn't give us any warranties paper. We tried to contact them for months but no responses. I hope Haas pick up this mess and resolve this properly.