The agility team did a fantastic job moving my family from a 3-bedroom home. I had received quotes from 3 companies and decided to use Agility because of my neighbour's referral who said this is their go-to company for moving. My parents helped on moving day and said this was the best company they have ever seen as my parents have moved 3 times previously with different companies. They plan on using Agility if they have another move. The staff were very friendly, positive and helpful. When I had questions in advance of the move, their staff responded promptly and were very helpful. On moving day, when I had questions about moving something, they always said that it wasn't a problem and they would handle it. They worked quickly, efficiently and with care. They brought red carpets to lay down and protect the floors. The carpets worked well and weren't slippery like the moving blankets the last company I hired used. I didn't know if my grandmother's large and heavy table would survive the move given its age but it did! A couple of small items did get damaged during the move (a children's table fell and got a crack on one side; and one of the legs on a wooden accordion drying rack got broken off but it was flimsy so I can understand why this happened). Since Agility has insurance, I did receive compensation for the damage. The staff even went above and beyond by agreeing, when I asked, to put back together a large IKEA storage unit with sliding doors in the new home that had to be taken apart to move it out of the old home! They had a can-do attitude which eased the moving process and made it a pleasant experience. The quote they provided in terms of cost and time was in line with what they provided at the outset. I would definitely use them again and recommend them to anyone without hesitation.
- Company Response
Hello Sharlene, thank you very much for your review we greatly appreciate you taking the time out of your busy schedule to review were services. We are glad that you were happy with our services, very sorry about the minor damages, and I hope you were satisfied with our compensation to you. If you ever require storage or moving services feel free to give us a call, we would be more than happy to work with you again and assist you in your future needs. Thank you for choosing our moving company, agility moving