Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
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92%

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Reviews for Ecoline Windows

Average customer rating:
9.2 10 (1076 reviews)

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Private User
Private User
Private User reviews Devon, AB
8/10

Windows

They were knowledgeable and friendly, didn’t mind explaining things to me. I appreciate their fast work as well

Approximate cost of services:
$4,600.00
0 of 2 people found this review helpful.
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Company Response

Thank you very much for your positive review! It is always a pleasure to read good things about our installers. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

S McAvena-Wood
S McAvena-Wood
0 reviews Regina, SK
10/10

Window replacement

Today we had Val come out from Ecoline and give us a quote on replacing 5 windows on our house.
Val is friendly, polite and professional. We asked him many questions to which he gave us very clear and concise answers so we had the knowledge that we needed to make good decisions on our purchase. He showed us one of their windows so we could see how well they were built and the extras that are built into them for strength and safety.
The price was very reasonable. Looking forward to installation day!

Approximate cost of services:
$0.00
0 of 2 people found this review helpful.
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Company Response

Thank you very much for your business and of course for your positive feedback. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Doors and Windows

I am very happy with Ecoline. The installers were very professional and helpful.
They cleaned up after themselves and did a great job.
Very pleased as a customer.

Approximate cost of services:
$4,000.00
0 of 2 people found this review helpful.
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Company Response

Thank you for your positive review. We value the trust placed in our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Private User
Private User
Private User reviews Calgary, AB
10/10

Window Replacement

I was provided with good information by the sales person and was able to pay monthly interest free for a year. I had another quote from a small company that was almost identical but without the energy star windows. The work done was completed in a clean, efficient manner. I'm very happy with the results.

Approximate cost of services:
$5,700.00
0 of 2 people found this review helpful.
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Company Response

We're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

allouise
allouise
0 reviews Saskatoon, SK
10/10

Install new windows and door

Excellent service in all respects. Great communication with the company and installers. Initial visit by Alex was very professional,detailed explanations and very accommodating. The installation was very impressive. Oleg was very knowledgeable and showed excellent skill and care during the whole process. Work was done to perfection, timely and great clean up. Very impressed with Ecoline and will be using this company for installation of new window coverings. Al

Approximate cost of services:
$14,653.00
0 of 2 people found this review helpful.
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Company Response

Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers. Enjoy your new windows and please note we are always here if you need us. Thank you again.

HTMACKESEY
HTMACKESEY
2 reviews Okotoks, AB
10/10

Window replacement

Sales - customer service - installers have been good! 3 replacement crank bedroom windows, 1 bonus room, and a hallway completed. Old windows 18 years old so not that old but they always condensed the winter air and created ice build up, and super hot in summer and icy in winter. The latter were completed last fall and did not have any ice build up issues. Looking forward to cooler summers and temperate winters

Approximate cost of services:
$6,509.00
0 of 3 people found this review helpful.
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Company Response

We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

Anil in Castlegar
Anil in Castlegar
0 reviews Castlegar, BC
0/10

Windows replacement

The worst company that I have ever worked with. The worst response from the management, Poorest service. worst quality especially the windows screen. The delivered & installed window is 3 to 4" less in size and then nobody takes responsibility for that. Don't go for Ecoline if you have any other options.

Approximate cost of services:
$21,000.00
4 of 4 people found this review helpful.
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Company Response

Dear Anil,

Since the moment you raised your concern, Ecoline Windows has been constantly in contact with you. On the day of installation, you received at least 6 calls from our customer service department, your project manager, and our regional manager. After that we scheduled an inspection which was completed just several days after installation. Taking all that into consideration, we were confused to read that you did not receive enough feedback from our side.

On the day of installation you told one of our agents that the crew was great and you had no complaints towards the quality of installation. The screens are always quite fragile, and we would like to clarify that your screen did not break down, but it is only a tiny hole in the mesh, nothing more. The service appointment has been scheduled right after you reported that issue, and we are glad to visit you on July 7th to re-mesh the screen. On a good side, we are extremely glad that apart from this tiny hole in the screen there are no further installation concerns!

Please, note that our customer service department is in touch to address any possible concerns and warranty questions.

Kathleen in Toronto
Kathleen in Toronto
0 reviews Morinville, AB
10/10

Full Window Replacement

I was putting off replacing all the windows because of how pricey it is. I finally booked the consultation appointment and I’m very happy that I did. Carlos explained all of our options clearly, and he helped me decide what was best for me. I would recommend this company to anyone looking to replace windows.

Approximate cost of services:
$17,000.00
0 of 3 people found this review helpful.
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Company Response

Thank you very much for your positive review. It is always a pleasure to read good things about our employees. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

mgauthier
mgauthier
0 reviews Edmonton, AB
10/10

patio door

from quote to updates on installation date to install - this was all handled very professionally. The installation of my new patio sliders wasnt a simple one as nothing in this house is square. You would never know it, looking at the installed product. I LOVE my new door!

Approximate cost of services:
$2,500.00
0 of 3 people found this review helpful.
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Company Response

Thank you so much for your positive review! We value the trust placed in our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Alexander in Ottawa
Alexander in Ottawa
0 reviews Ottawa, ON
10/10

Highly recommended

I'm delighted and happy with the windows and door Ecoline installed for me. They dismantled and took away the old wooden windows, without leaving any mess. The installation process was fast and on point. Highly recommended.

Approximate cost of services:
$2,500.00
0 of 3 people found this review helpful.
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Company Response

Dear Alexander,

Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners, and take care of supplying and installing the windows and doors. We offer energy efficient vinyl windows, steel and fibreglass doors and patio doors. Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows. Our windows and doors available with triple-pane glass on all our models including slider and hung windows. We offer financing options, and have our own dedicated installers. After the installation we dispose of your old windows and doors. All our windows and doors come with product and installation warranty. Our mission is to improve your home!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard, American Express, E-transfer
MEMBERSHIPS
BBB, Energy Star, NAFS 11, Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.