If there were a 6 star option I would have given it. If you've come here trying to find a reputable mover and are discouraged by all the different sketchy reviews you seem to hear about every single mover available that would have you believe that the moving industry is the most shady business out there, Hugh is the person you've been searching for.
He's very friendly and professional. He came to our apartment over a month before hand and spent an hour with us laying out exactly what we could do to make the move go quickly if we were wanting to reduce the cost. All of our possessions made it from London to Ottawa safe and sound. He brought me coffee the morning of the move. The helpers he had we quite friendly and professional.
The price. This was the biggest surprise. After talking to 8-10 movers, getting quotes and hoping to chose Hugh because he seemed the be running a quality service, he came and gave us a quote that was $500 cheaper than anyone else. He came in cheaper than the van lines that were going to take 4-7 days to deliver our items after the date of pickup. Two things that helped us with the price were that we packed very diligently to speed things up on moving day, and because Hugh has clients at both ends of the 401 corridor... he could charge for one way moving. He charged us by the hour and completed the move on our 1 bedroom apartment from London to Ottawa in 10 hours.
Every aspect of the move was fantastic. The only reservations I had about the whole thing were that I couldn't find many reviews (outside of this one right here) about Hugh. I wondered why. After talking with the first reviewer and then with Hugh, I learned that his entire business is based on word of mouth. He was surprised when I called him, because I had found him without being told personally about him. I don't mean for this gushing review to devalue that system, but I really think for people in my situation that just want their possessions safely moved from one location to another, I have to recommend Hugh. Unforeseen circumstances and natural disasters aside, you will not be sorry you went with him.