Done Right Roofing did a fantastic job with replacing our roof. I did a lot of research to find a reliable company and contact Done Right based on the positive reviews here on Homestars.
I was contacted by Chau who was amazing and it was pretty much because of her professionalism and great communications that I decided to use Done Right.
Our house is a 2100 sq.ft building and on the day, about 6 people turned up and completed the project in 1 day!
I came home from work, everything was cleaned up and the bin was ready to be picked up the next day. I had a look around for any nails but as yet I have not found any. Chau did also say that they could come back when the snow melts to take away any waste material but so far I can't find any.
Done Right only takes payment after the project is finished and not until I was happy.
I am waiting for the shingle to flatten down a bit more, once this cold weather leaves and the sun heats up the shingles, but Chau assured me that if I have any issues, they will immediately come out to assist. However, the roof looks great and I have no concerns.
I would definitely recommend Done Right roofing for their customer service and quick but great work.
- Company Response
Hi Mark! We just wanted to extend our thanks once more, for choosing Done Right Roofing as your contractor in your roof replacement process. We're very excited to hear that Chau left you with such a great impression of herself and Done right Roofing - she really is amazing at her job and we're lucky to have her on board representing our business. As she mentioned, those shingles will certainly level out with some warm weather and time - however rest assured if there's anything at all your not 100% happy with you're covered under your 15 year labor warranty to correct any deficiencies. Thank you once again for your business - it was our pleasure to work with yourself Mr. Smith!