We hired A&A to make some repairs to my parents' flagstone porch. It is important to me to feel that the people dealing with my parents are being fair, doing a good job for them and will treat them with respect and kindness. Mike and April were the team that did the work, and they were amazing. The work was done quickly and professionally, and they were absolutely great with my parents. The first day they showed up to just to scope out the job and materials they would need, but they took the time to remove all of the loose stone and make sure that the steps were completely safe for my parents to use until they came back. They took the time to listen to my parents concerns and tried to address everything they wanted. The result and the clean up were great. I also really liked dealing with Greg and with the office staff. The online booking method was good and would be really nice for people with larger jobs: you can track progress and address any concerns with the work. It is not so good for folks who don't want to use the computer - like my parents, but I have no doubt that they would accommodate technophobes equally as well.
- Company Response