We have called Pl window for a replacement of a new balcony door at the end of August this year, did not notified it is not seal properly. Early October I placed several service calls, left message to the girl that We used to deal with, they never call me back. Finally I got her on the phone she said she will send the same technician who installed it to check. I am till waiting .
Winter is around the corner, the Living room is frozen because the heat is leaking. Another two weeks is gone, no one comes. I called the same girl again, she said there is nothing the installer can do, that is manufacture problem, and will call the manufacture.
Very bad service