We needed an outside gas line installed for a barbeque. I phoned Protech and had immediate, accurate information about pricing and services from Darlene. It happened that one of their techs, Jesse, was available to do the job the following day. He arrived on time, explained the entire process, and completed it in a very short time and very professionally. This is service the way it is supposed to be, and too seldom is. Highest recommendation!

Was very prompt to book a day and right on time on the day of instillation. Really profession and extremely friendly.

From the first quote to completion of the gas inspection we had excellent service and workmanship. Jesse was very experienced and Darlene handled all the scheduling.
Very happy with results of the work

The whole crew was great but Darlene was outstanding helping me with an issue after they fact. Thanks Darlene!

Professional and done in a timely matter. Excellent work was completed. The technician was also very knowledgeable and friendly.

We were having additional gas line run to our deck for a space heater and a fire table. Sterling was the technician who came and did our initial quote, then I had to do some prep work and he returned at the scheduled time and completed the job.

Very professional, courteous and gave me ideas if we continue to work towards our "backyard oasis" while staying within a budget.

Protech pricing was less that others who quoted the job (ATC* was 2.5x Protech price).
When City inspector reviewed the work he said it was very well done and there were no issues and passed inspection.

If I could recommend anything to anyone....PLAN AHEAD! This entire job would have been much easier had we planned a gas line at both sides of our deck BEFORE we installed it.

I would not hesitate to recommend Protech again.

Great Job, quick, looks great, and cleaned up. Looks like they weren’t even here.

The work itself was done very well, and the technician was great to deal with. He answered all of my questions, and provided a quote before starting the work. Overall, I am extremely pleased with the service that I was provided, both from the technician and from the office staff.

Protech technicians Sterling and Jesse disconnected and removed a three-sided gas fireplace. They were prompt for the appointment, personable, knowledgeable about the task and efficient in getting the work done. They made sure that we understood ahead of time what damage might occur with the fireplace removal. They proceeded to remove the fireplace with no damage whatsoever. Once the work was complete, they explained what they had done and provided diagrams and pictures of the location of the old gas line for future reference. They addressed the exposed wall by adding insulation and vapour barrier to prepare it for drywall and sealed the exterior vent hole. They left the job site immaculate. They were professional from start to finish. We would not hesitate to recommend this company to others and we would use them again for future work.

Very professional over the phone and in the home. Information that they send really helps understand how much it will cost. Fantastic communication.