I was throwing a dinner party and I didn't have the time to clean my house. My friend who had used Mop-n-Bucket before recommended their services to me. The negotiated rate seemed reasonable to me but I was a bit hesitant about letting someone I didn't know into my home. Also, I like things done a certain way, so I was a bit reluctant. They sent 2 ladies and they spent about 6 hours cleaning my house from top to bottom. I had to provide them with the cleaning supplies and give them instructions on which areas to focus on, but overall, I was very happy with the job they did (although they probably weren't as thorough as I would have been if I had done it myself). But for the amount of time they spent and the cost, I was satisfied.