ABBEY LOCK SERVICES INC (no longer in operation)

Locks & Locksmiths
19-2555 Victoria Park Ave Toronto ON M1T
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HomeStars  >  Locks & Locksmiths in Toronto  >  ABBEY LOCK SERVICES INC (no longer in operation)
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68%

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Reviews by rating (past 12 months)

Reviews for ABBEY LOCK SERVICES INC (no longer in operation)

Average customer rating:
9.5 10 (42 reviews)

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Amanda from Bowmanville
Amanda from Bowmanville
1 review Bowmanville, ON
10/10

Lock Smith

I had John from Abbey Lock come and fix my front door and replace the lock and install a new grip set. John was very friendly and did a quick and professional job. I would recommend Abbey Lock to family and friends.

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Company Response

Thank you Mandy, It was a pleasure working for you and I am so glad we accomplished what you requested.

Sascha from Toronto
Sascha from Toronto
1 review Toronto, ON
10/10

Lock Change

Scheduled an appointment to have a lock changed, Abbey Lock Services Inc was very accommodating and sent someone out immediately. John was very friendly and professional, will use again in the future.

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Company Response

Thank you sascha,I was happy to be available when I was .needed

Tracey  from Toronto
Tracey from Toronto
1 review Toronto, ON
10/10

Door locks replaced

Moved into a new house and needed the door locks replaced in a timely manner. John was friendly, fast and professional. Will definately call Abbey Lock Services again for any future services.

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Jennifer from Toronto
Jennifer from Toronto
1 review Toronto, ON
10/10

Residential Locks

We have used Abbey Lock various times over the years and we are always happy with the service Abbey Lock provides. Every customer is valued. John is professional and reliable, and has the skill, experience and knowledge. I have recommended them many times to family and friends.

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Company Response

Thank you Jennifer, It was a pleasure working for you and your husband Paul, I was happy to solve your problem.

Mike Lau in Thornhill
Mike Lau in Thornhill
3 reviews THORNHILL, ON
10/10

Locksmith Services

Needed front door locks replaced. Was able to get an appointment within two days. Service was fast and professional. Cost was as quoted with no surprises. Would definitely use this company again for future locksmith services.

1 of 2 people found this review helpful.
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Company Response

Thank you Mike I was happy to be available when needed.

Ann in the Beaches
Ann in the Beaches
4 reviews Toronto, ON
0/10

Deadlock with very poor warranty service

We had Abbey Lock Service instal a deadlock for us in 2010. At first we thought that their service was OK, not great and then the lock failed. For a product with such a high price tag we figured we were making an investment that would last 25 years. Within a year the lock had failed, according to the rude gentleman at Abbey Locks because it had been "overturned". I mean really - how do you over turn a lock?!!? Anyhow, a replacement of internal parts was done under warranty and we were out of pocket for the call out and labour charge. Inside another year the lock broke AGAIN. When we tried to talk to the owner of Abbey Locks about how obsurd this was he supposedly referred us to the lock manufacturer, who of course never contacted us. We gave up eventually and hired another locksmith. On taking the lock apart to fix it the other locksmith advised that the internal parts were not the correct size and the repair had been kind of fudged. Supremely annoyed and glad to discourage anyone from using this company despite the decent Homestars score which suckered us in the first time around. Avoid this company at all cost!

2 of 3 people found this review helpful.
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Company Response

The lock was installed correctly as it was a double cylinder deadbolt
Keyed both sides of the door, Opon completion I spent several minutes with the customer watching how far she was rotating the key, she was satisfied with the lock and appeared very pleasant to deal with she told me her family was moving to Australia for a year and that they would be renting the house out to anther couple, after a few months I was called out to repair this Lock, as it was under warranty there was no charge We explained to the renters that the key was being overturned so we showed that to lock the deadbolt all it took was a quarter turn to fully lock it to unlock the deadbol;t was a half a turn, As this was a recurring problem i contacted the Manufacturers Rep who ad vised me that he would rectify this by providing a replacement. I can only assume he never showed up, Hence the customers complaint.

Impact Cases Inc. in Markham
Impact Cases Inc. in Markham
1 review Markham, ON
10/10

Locks

Response is immediate when called. Excellent work.
We have already recommended Abbey Locks to other companies.
we have used this company for the past seven (7) years without any problems.

0 of 2 people found this review helpful.
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Nolan in ST. CATHARINES
Nolan in ST. CATHARINES
2 reviews ST. CATHARINES, ON
10/10

Lock Replacement

We called Abbey Lock services in order to get the locks on our doors replaced. The quote that they gave us was reasonable and the job was done quickly. I was very satisfied with the work done and would recommend them to anyone looking for someone to change their locks. Excellent job.

0 of 2 people found this review helpful.
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Klara in North york
Klara in North york
1 review NORTH YORK, ON
10/10

High security locks

Thx to Abbey Locks for quick, reliable & friendly service. They have replaced locks both at my home & business making both premises easier to access & secure. Good value & quality work.

0 of 2 people found this review helpful.
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C McFaul in Whitby
C McFaul in Whitby
1 review WHITBY, ON
10/10

lock rekeyed

My family moved in to our new house in June. We had alot to do in a very short amount of time, changing our front door lock was very important but we had other important things to do before our 2 children came home. John from abbey lock services came and within minutes he had rekeyed my lock and I had 2 brand new keys. He was very nice and I would recomend this service to others. John and abby lock services took the stress out of changing our front door lock, so we could focus on other things. Thank you so much John.

0 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ABBEY LOCK SERVICES INC (no longer in operation)

Abbey Lock Services owner John Smethurst has been a locksmith since 1980 and has successfully completed many certification programs for Residential, Industrial and Commercial applications. John Smethurst is a certified locksmith and a member of ALOA, Amalgamated Locksmiths of America, and TAOL, The Associated Locksmiths of Ontario. HIGH SECURITY LOCKS, ...
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