Richard knows what he's doing - plain and simple. Highly recommend him.
The boiler he installed has been nearly flawless and has saved us a ton of cash in gas. If there have been any issues he was quick to come and help.
It took a while to track the man down at first - but once I had 2 recommendations on him from 2 trusted sources in 2 different cities I knew I'd found the guy to do this boiler replacement. His dad has done this in the UK so he's learned from an expert and is carrying on a tradition!
The reason these units have a reputation for not working in Canada is simply because every other installer works for a gas company and or is not trained in how to make it work. They're all over the place in the UK and Europe - millions of people (with no space for a water tank) can't be wrong!
Basically - you should know not to buy a new boiler or take advice on which boiler to buy from a company with a vested interest in selling you more gas.
Sorry Enbridge. Condemning my old boiler on a routine (government mandated) inspection - conveniently occurring at the start of the fall season's first cold snap - didn't bring your company more business in boiler installations.
Thanks Richard for speaking the truth and installing an excellent product!