Very happy with the service we received from Jim. Our home was built in 1878 and they were familiar with the type of brick needed and how to repair safely. Showed up on time and price was reasonable.

Excellent work. Jim was very responsive to an ask for a quote and came onsite quickly to do the job. The result was excellent.

The whole process was hassle-free, quick and a great outcome.

Thanks.

Jim and Tony worked on our home for four days to perform remedial tuck-pointing work. The finished product was beyond our expectations!

Attention to details, great communication as well as the punctuality of each work day was greatly appreciated.

The dedicated workmanship as well as the materials used was truly wonderful as the finished product blends in well with the existing mortar.

My wife and I are in awe as it was Jim who suggested to commence work in March (2021)!!! With temps in the teens, it was great to capitalize on the warm weather to ensure a good curing (drying) time for the repointing work.

Jim is an honest, tentative, and hard working owner who truly takes pride in his (and his crew's) finished product. Jim has a great eye for details. No upsell, no shortcuts, no nonsense, nor funny business, just great humility, great conversation, great insight/advice as well as great work!!

Just remember, reach for the stars and beyond! Reach Restoration, Inc. is truly a league of its own. Thank you Jim and Tony for restoring our home!

V&H (Elated GTA Homeowners)

It was a pleasure working with Jim right from the start. He popped by to inspect the job, gave me a quote and we made arrangements to do the repair. He and his team showed up on time and completed the job beyond my expectations. They were clean and thorough, taking their time to make sure the work was done correctly. I have more work to do and would never consider calling anyone other than Jim. Highly recommend, you won't be disappointed.

Thanks again to Jim and his team for the exceptional work!

Reach Restoration is an extraordinary company. I worked with Jim and his team. Jim came immediately to look at my issues, explained everything, helped me deal with ceiling leaks as well as a leak through the window. He was honest, reliable, the workers were friendly and skilled, and my house was left in an immaculate condition. I have already recommended this company to two of my friends. You will not be disappointed!

We had Jim (and Reach Restoration) repair our chimney (from the roof upwards) 10 years ago. He did a great job and his work has stood the test of time (thus far). However, we had an issue with our property management company in that Jim wasn't paid in a timely manner. As a result, when tuck pointing was required a few years later, Jim wasn't interested. Instead, we had a different company (also rated well on Homestars) do the tuck pointing at that time.

This time around, I called Jim (and Reach Restorations) again. After assuring Jim that I would be on top of the payments from our property management company, Jim did a ground floor analysis in order to provide quotes. Once the lift was on-site, he was able to do a close-up inspection of the second and third floor brickwork. It turns out that the previous tuck pointing was done using mortar that was too hard (given that our building was built in the 1920s and needed a more lime-rich mortar).

Throughout, Jim was communicative, accommodating, took photographs, and provided fair pricing for the additional work that we requested once the work was underway. His work was well done, the mortar colour match was better than expected, and he went out of his way to accommodate the tenants and neighbours. Entrusting the job to Reach Restoration was the right decision.

We got Jim and his crew to do repairs on our house.
We wanted the whole house done because we thought that we needed to. Fortunately Jim was honest and repaired on one wall what needed and did the bad two walls.
We were so happy with his crew and they did a fantastic job. I compared it to another’s company’s job and there were no questions.
Fantastic workmanship. His crew were very personable and very respectful of our property and respected our neighbours. That was very important to us. Thank you and I would give you a 150% thumps up.

I was first referred to Reach Restoration by close friends in 2017. Since then, my family has engaged Jim and his team to tend to three properties in Toronto. The relationship has been wonderful. The crew are all exceptional tradesmen: highly skilled and some of the nicest people you could hope to meet. Our most recent project involved extensive brick and mortar replacement for a 100+ year old, mixed-use building. The work has the property looking better than ever and has greatly improved the integrity of the building envelope. Jim and his team once again went the extra mile -- this time during COVID -- to work with our schedule and get the job done while the commercial space was closed. I cannot say enough good about Reach Restoration. Go with them. You won't be disappointed.

Moisture issues were identified at the front of my Victorian home. Reach Restoration to the rescue! Jim and his team, among other things, tuck-pointed the bricks, replaced the rotting window sills with limestone ones and caulked around the windows. The work was completed in a timely manner. This was a messy job - but every day they cleaned up the work site. They were pleasant, affable and accommodating. Jim helped me every step of the way from getting the power lines covered to locating an eavestrough company to repair the eavestroughs. This work was real value for money - and I have peace of mind that it was done properly. So a big thanks to you, Jim and the team.

This is our second time using Jim and his crew on a different property. I chose them again because we were very impressed with their work (and professionalism) the first time, and we were again very pleased with their work. His team is friendly and professional, and the work is excellent!