A Plus Air Systems Inc.

Heating & Air Conditioning
ON L6M1Z6
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
A Plus Air Systems Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for A Plus Air Systems Inc.

Average customer rating:
9.2 10 (223 reviews)

Sort by

keith.b in York
keith.b in York
2 reviews Toronto, ON
10/10

An outstanding service experience!

A Plus installed a new air conditioner, humidifier and tankless water heater in our home on Monday, Nov. 25. Qais & John did the job. They worked all day and into the night. Everything was done beautifully. The work area was left clean. The guys were super polite and professional. Many nice little touches, like color-coded pipes. They took the time to explain everything.

In our 17 years in this house, A Plus delivered the best service experience we've had. Even the big jobs we've had, like roof and windows, were not as well done.

Bravo! Highly recommend.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Hi Keith,

Thank you so much for your kind words. We will definitely pass on your appreciation to Qais and John. We are proud to have amazing customers like you, and your recommendation truly means a lot to us!

Thank you,
A Plus Air Systems

Frank Walter in Oakville
Frank Walter in Oakville
1 review Oakville, ON
10/10

New Replacement home furnace and air conditiomer

Our sales representative Pete was very knowledgeable and experienced. He came to our home on the installation day and made sure the installation crew was clear on the scope of work and our personal concerns..
The installation crew made sure our special concerns were respected. They were neat, tidy and stayed late to complete the job in one day. The technician took the time to clearly explain how to use and maintain the new system. From start to finish a very positive experience.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Hi Frank,

Thank you so much for your kind words and appreciation. We are grateful to have amazing customers like you, I will definitely to pass on this amazing review to Pete and our installers.

Thank you!
A Plus Air Systems

Usman in Niagara Falls
Usman in Niagara Falls
0 reviews Niagara Falls, ON
10/10

Central Air, Furnace, Water Heater

My house was in need of a new Central Air and Furnace. Came back from vacation and found out Air Conditioner has quit. I called a few local Companies, 2 of them came and gave me quotes, but not satisfactory answers to my questions. Then I contacted Said from A Plus Air Services. He was very helpful over the phone and visited my house very next day. I was very impressed the way he answered all my questions and concerns and gave me a couple of quotes for various models. He educated me how to select the best suitable Furnace and Central Air, Also suggested me to replace the Water Heater at the same time, as it was of the same age of other units. His prices were very competitive and lower than others.
Within 2 days he sent the Techs to install them. The Installation Crew was simply amazing. Very Knowledgeable and very meticulous. Mark and his co worker Johnathan, both worked in my house, and installed all the Units very professionally.
My experience , right from meeting Said, and job finished by Mark, has been above expectations. I would highly recommend Said and his Team for any HVAC requirements. I have a Highly efficient Modulating Furnace and very efficient Air Conditioner, and a Water Heater.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Hi Usman,

Thank you so much for your kind words and appreciation. We wish you years of uninterruptible heating and cooling!

Thank you,
A Plus Air Systems

A Happy Customer  in Oakville
A Happy Customer in Oakville
0 reviews Oakville, ON
10/10

Air Conditioner Installed same day!!!

I would definetely recommend this company. I had someone that was supposed to install an air conditioner and kept on prolonging, it was 84 in the home and hardwood were beimg installed and i was leVing for the cottage that day, i was on a tigjt tome frame. I called Said, he came at 9:00 am and the install started at 12:00...finished at 3:00. They were professional, clean, respespectful. I asked questions regarding the unit. 10 year warrenty on parts, compressor and coil. The service guy said he takes his time so that things are done right, he didn't want to come back, lol and wanted the customer happy.

I was able to head to the cottage with my family and worry free.

Thank you!!!

Approximate cost of services:
$3,100.00
Was this review helpful?
Company Response

Thank you so much for your kind words! Hope you enjoyed your weekend away at the cottage and we are glad we could help!

Thank you,
A Plus Air Systems

Karen in Toronto
Karen in Toronto
1 review Toronto, ON
10/10

Ductless Air conditioning in condo

Awesome installation performed by Farid and Jag of A Plus Air Systems. After years of living with inadequate window a/c units we finally opted to install a 3 header ductless a/c system in our condo.
The A Plus team completed the job in 1.5 days and it looks great! Now bring on the heat so we can put this baby to work.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Karen,

Thank you so much for your kind words and positive feedback! Farid and Jag have some of the best workmanship in the industry and even though ductless installations can be tough and labour intensive they always make sure the job comes out great! We wish you years of uninterruptible cooling.

Thanks,
Mansoor
A Plus Air Systems

Mirej in Toronto
Mirej in Toronto
3 reviews Toronto, ON
10/10

Boiler Exhaust Moved

A Plus has been doing our servicing, so when we needed our boiler exhaust moved, we hired them to come and do the job. They were prompt in coming to quote and do the work. In my initial review, I had noted that we weren’t satisfied with the workmanship. As soon as this became known to the company, they reached out to us to rectify any issues and concerns. Another visit was scheduled four days later, they fixed the previous work, and even took before and after pictures. Incredible professionalism. Thank you! We are very happy.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Hi Anonymous/Private User,

I wanted to apologize for your experience. If you or any other customer ever feel unsatisfied with our workmanship, it's important to call or email us immediately. We take quality control and poor workmanship very seriously. Unfortunately, moving/routing existing boiler vents and pipes can be very difficult as we sometimes deal with deficiency's left to us by installers or older homes that sometimes do not give installers the freedom to route pipes cleanly while at the same time making sure your home is safe and all Ontario building code is met. However a messy job and poor workmanship is NEVER acceptable. If you can kindly email our installation manager, Steven, steven@aplusair.com, or just give us a call at 416-213-0303 we can schedule a time to go through these issues and make sure you are 100% satisfied with our service.

Similarly, we had faced an issue for a customer in Toronto that wanted their boiler exhaust re-routed shorter and under a window as it was a bit of an eyesore to them, but the challenge was that the exhaust would then break Ontario Building code so we could not do it despite it would have been a better looking option. These are some of the challenges we face as contractors and I hope you understand.

Further, we welcome customers to watch us work if they would like however you should never feel the need to have too. Again, I am sorry for your experience and I hope that we can only learn and continuously improve from your feedback. Your name has not been attached to this review so it is difficult to pull up your file and study it more in depth, so kindly contact us anytime to resolve these issues, we will never ask you to take down this review, we just want to make sure you are happy and in the end we can have the technician responsible improve and realize his mistakes!

Thank you,
Mansoor
Customer Experience Manager
A Plus Air Systems
(416)213-0303
mansoor@aplusair.com

Giancarlo from Toronto
Giancarlo from Toronto
6 reviews Oakville, ON
10/10

New Furnace and AC

I have dealt with this company several times. They recommended the Napoleon Ultimate 9700 furnace with UV light over Trane since it has a great warranty and is Made In Canada and also paired with a Trane XL16i AC. I also added a Honeywell electric air cleaner.

Farid and Raj did a fantastic job with the installation. Very clean and organized. Tested the system and it is sooooo quite compared to my old one.

Thank you George (salesman) Farid and Raj (HVAC installers).

Approximate cost of services:
$13,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Giancarlo,

Thank you so much for your kind words and appreciation! The Napoleon 9700 is truly beautiful and pairs very well with the Trane XL16i Air Conditioner! Both brands we absolutely love to install. George is truly customer focused, and Farid and Jag have some of the best and cleanest workmanship in the industry. Thank you again, please let us know if there is ever anything else we can do to help or if you ever have any questions regarding your new Furnace, AC, and Air Cleaner. Also, great addition with the Honeywell F300E electronic air cleaner! You are a fantastic customer to work with and I am glad we got to serve your comfort needs.

Thank you,
Mansoor
Customer Experience Manager
A Plus Air Systems (Etobicoke)

Filomena
Filomena
2 reviews Vaughan, ON
10/10

New furnace installation, duct work and gas line installation.

This company was referred to us when our furnace needed replacing. The sales rep did a great job explaining various products and the installers did an outstanding job. I was so pleased that I inquired about addition services needed for my basement reno which was under way. ONCE AGAIN very pleased with the service I received. They added heat registers, moved gas lines and installed an additional gas line. Quick and clean and very mindful of my home so would definitely recommend!

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Hi Filomena,

Thank you so much for your kind words. I will pass on your appreciation to our salesrep and our installation team. Please do not hesitate to call us if you ever ever need any help!

Thank you,
A Plus Air Systems

Syed in Ajax
Syed in Ajax
2 reviews Markham, ON
10/10

TANKLESS WATER HEATER INSTALLED BY A PLUS AIR SYSTEM

This was the 2nd time we had Carbon monoxide leakage since 2013 due to incorrect installation and venting of a tankless water unit by Reliance Home Comfort.

On Tuesday Nov.20th.2018 as promised Enercare Installers showed up on time and worked through the day and restored our heating and hot water.
First of all we would like to thank you Enecare professional services and giving us best possible solutions for our needs.
Would definitely recommend Enecare to anyone looking for Tankless Water Heater.

Once again big thank you to Sales representative Jesse G. Technicians Raza and Davon did a outstanding job.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the kind words Syed. Reza has always been a customer-first installer and truly loves this trade. An FYI to those reading: we were subcontracted under enercare for this job but that doesn't change the quality and workmanship we put into this install. We are glad enercare can leverage our quality installation services when needed. Thank you so much for your review!

AColarossi from East York
AColarossi from East York
1 review Toronto, ON
10/10

Installation of Tankless Water Heater

Fantastic customer service, they installed the heater while I was at home with my newborn and they were very quiet, clean and courteous. Will use them again in the future for sure.

Approximate cost of services:
$3,000.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for your kind words. We are really glad you were happy with the whole experience and your tankless water heater. Do not hesitate to call us for anything, we're here to help.
Thanks,
Aplus Air Systems Inc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Plus Air Systems Inc.

A Plus Air Systems was established in 1990 as a complete solution to commercial and residential heating, ventilation, and air conditioning needs. A Plus Air Systems is currently one of the
largest authorized Trane Dealers in Ontario, and have been serving our customers with high quality Trane products. We install and service our furnaces, air conditioners, heat pumps, air cleaners, boilers, tankless water heaters and backup gas generators in Toronto, Oakville, Burlington, Hamilton, and Niagara Falls.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heating Air Conditioning and Standby Generators
SERVICES
REPAIR & MAINTENANCE FOR ALL HVAC EQUIPMENTS
BRANDS
TRANE FURNACE & AIR CONDITIONER, GENERAC GENERATORS, Napoleon
SPECIALITIES
Ductless Units, Central Air Conditioners, Boilers/Hydronics, In-Floor Heating, Stand-by Generators
WEBSITE
https://www.aplusair.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, Interac
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.