I loved this company!! Every call was answered. Every appointment was kept. Every promise including a written quote was met. I had other quotes both cheaper and more expensive but all refused to put anything in writing. The contact person attended on the day of installation to review what was ordered and a follow up call was made to ensure everything was done to my standards. It is unusual (unfortunately) to get this level of customer service. I highly recommend this company for your furnace/AC needs. .