L & M International Home Services Ltd.

Formerly L & M Roofing Company Ltd.
Roofing
Markham ON L6B 0L9
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Roofing
L & M International Home Services Ltd.
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86%

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Reviews by rating (past 12 months)

Reviews for L & M International Home Services Ltd.

Average customer rating:
9.2 10 (65 reviews)

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Catherine from Richmond Hill
Catherine from Richmond Hill
1 review Richmond Hill, ON
10/10

Roof

After receiving several quotes from many companies, Bosco was the only contractor that reliably returned all our calls and answered all our questions. He was honest about which upgrades provided the most value and which ones did not. This is what impressed us. They did a good job with the clean up afterward, and because of our own paranoia from having small children who spend alot of time in the yard, they came back an extra time to make sure there were no hidden nails. Bosco is also very conscientous with the safety of his team and his WSIB papers. Bosco also worked on recaulking our windows, which looksreally good. We will definitely consider them when we replace our windows.

Approximate cost of services:
$8,000.00
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Company Response

Hello Catherine,

Thanks for spending your valuable time to write us a review. We are glad to hear that you are happy with our work. Give us a call for other services we provide including windows and doors, attic insulation, garage doors, siding and aluminum work. We are looking forward to serve you again in the near future. Thank you.

Sean Chan from Vaughan
Sean Chan from Vaughan
1 review Thornhill, ON
10/10

Roofing

The sale rep did took the time to explain the product offerings and service. He was both knowledgeable and thorough. The quality of the materials was exactly as he explained it and the workmanship was satisfactory. I had a minor rework that needed to be done and it was done the following day.

Approximate cost of services:
$4,000.00
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Company Response

Hello Sean,

Glad to know that you are satisfied with our work. Whenever there’s a problem with your roof, give us a call and we will make it right for you. Thank You.

Girish Deshpande from Mississauga
Girish Deshpande from Mississauga
1 review Mississauga, ON
10/10

roof change

Great service , on time , stuck to the budget. We had a problem with our eavesthrough , they came back to fix it . I would highly recommend this team.

Approximate cost of services:
$7,000.00
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Company Response

Hello Girish, Thank you for taking your time to write us a review. We are so glad that you are satisfied with our work. Just wanna to remind you that other than roofing and eavestrough, we also do windows and doors, attic insulation, garage doors, siding and aluminum work. We are looking forward to work with you again in the near future. Thank you.

Ying from Mississauga
Ying from Mississauga
1 review Mississauga, ON
6/10

Roofing Replacemend

After six years roofing replaced by this company, My neighbours found out that there are some shingles from my house flew to their yard. I am trying to call the owner, Basco, who told me that bad shingles is caused by wind. I have 25 years warranty for shingles and 10 years for service. He find any excuse no to fix it. After a number of phone calls, this company did fix the roof which was damaged by a type of animal.

Review has 2 previous versions
Approximate cost of services:
$3,700.00
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Company Response

Hi Ying,

I wasn't making excuses for not coming to fix your roof. I told you on the phone already that there were 2 possibilities for fallen shingles:

1) Animal Damaged---which is clearly not covered under the warranty because it's not our fault.

2) Wind Damaged---The type of shingles you have on your roof is the IKO limited 25 YR shingles that has the limited wind warranty of up to 97km/hr only. At the bottom of your warranty has stated this clearly already. You may also go to IKO's web site http://www.iko.com/products/traditional-3-tab/marathon-25-ar and you will see the details in there.

My company would be more than happy to provide 10 years workmanship with no doubt. However, the materials (shingles) is warranty by IKO, who actually produced the shingles and that we did not produce the shingles ourselves. So basically the procedure for claiming IKO warranty is to give IKO a call and they will send someone to do an inspection of your roof and provide you with a report and then followed by giving you certain number of shingles voucher if your roof is covered by the warranty. And once you have claimed the shingles voucher from IKO, our company send labours to fix your roof at no charge because we provide you with a 10 years workmanship. This is the procedure of claiming for shingles warranty that you might not know about.

Anyways, we finally did show up on the same day we received your call and in fact, we had found that your roof was damaged by raccoon in which you already saw the picture we took on your roof. This is enough to prove that we were not making excuses for not coming to fix your roof in the first place. It is the fact that your case was not covered by warranty.

Nevertheless, we did fix your roof at no charge even though it was damaged by animal and it's not covered by warranty. We hope you are satisfied with our extra work. Thank you.

Joe in Mississauga
Joe in Mississauga
1 review MISSISSAUGA, ON
10/10

L&M Roofing

We had L&M Roofing 5 years ago replacing the shingles on our house.
On Monday April 16, due to strong winds part of the shingles came
out exposing the wood, on Tue April 17th I called Mr. Basco and told him
the situation and he said they would came to fix the shingle the next day,

The following day here they were to fix the roof.

Thanks Basco

I Would recommend this company to everyone.

Approximate cost of services:
$0.00
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Company Response

Hello Joe, Thank you for your positive review. We stand behind our workmanship so give us a call whenever there's a problem and we will fix it right for you. Just keep in mind that other than roofing and eavestrough, we also do windows and doors, attic insulation, garage doors, siding and aluminum work. We are looking forward to work with you again in the near future. Thank you.

Carl in Mississauga
Carl in Mississauga
6 reviews Mississauga, ON

First Review

0/10

Replacing shingles on roof

These guys replace the shingles on our main roof. It was not a difficult job as our roof does not have many corners or steep angles. After 6 months the shingles at the back of the house began to curl up on windy days. We ask them to look at it. All they did is look at them from afar and said they are fine. When the warm weather settles in they will stick better. Fine. Well a couple of months later, a small section of the shingles actually tore and exposed the wood. I called to ask them to repair it. They said they would come the next day. They did not. I called again and told me someone is on the way. No one came. I called yet again and again. They assured/promised/guaranteed me that someone will be there this evening. No one showed. This is unacceptable customer service, and I would suggest that everyone stay away from these guys.

Approximate cost of services:
$2,500.00
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Company Response

Hi Carl, I can't find your name under our customer list. We have a customer list where all of our customers' contact info are kept there. If your name is not on our customer list, most likely that you are not our customer and we did not replace your roof. If you have any further question, please feel free to contact us through e-mail and by calling us at anytime. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about L & M International Home Services Ltd.

L & M International Home Services Ltd is a home renovation company that specializes in providing renovation services for home owners. We are fully insured, licensed (both GTA and Mississauga) and are registered with WSIB. **** We have over 20 years of experience serving the Greater Toronto Area, Mississauga, Milton, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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