Good quality product and attractive, high end finish. We had a problem with the hinge on one of the louvres that broke after 5 years of daily use. We called Michael about getting it fixed and he accommodated us within a few days when he was installing in our area. Very pleased with the customer service and support for their product. Michael even fixed the broken pin free of charge after 5 years! Hats off to Michael for the great customer service!
- Company Response
Hello Happy customer !
Thank you so much for taking the time to post this review . We try to do our best for all our customers.. past and present equally .
It was my pleasure to be able to fix that louvre for you ! Accidents happen and after 5 years ,,, Your shutters still look great !! I’m confident that your shutters will pass the test of time and in 10 years from now they will still look like they do today .. amazing !
Once again ,, Thank you
M3 Design Group