M3 Design Group - Factory Direct Shutters, Blind, Shades

Shutters & Blinds
Unit 13 - 180 Finchdene Sq Toronto ON M1X 1B3
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1 review Toronto, ON


I contacted Mike the owner, he came for an estimate, he gave us a price, asked if everything was included , taxes installation he said yes, was told he was coming on a certain day and I ended up calling that afternoon he had his days mixed up, he finally came that night, we had to get our ladder, his team came way later, we had the shutters sitting in our entry , they ended up leaving late that night,not to mention the scratches on the walls that we had painted our entire house 3 weeks prior they are messy and very un proffessional , oh and one of my kitchen windows shutter wasn't cut to fit the window he fixed it on the stop using of course our
the mess , I had to call him the next day that there were spaces and Mike was arguing with me about coming out to fix the spaces I told him what
and time was good for me, he ended up coming the day that wasn't good along with the time , I asked about the receipt he said he forgot it yes
sure a week later he emailed , wow what an ordeal, i tried bargaining the
price but ended up giving what he quoted, he didn't want to give a
receipt because it was cash, finally he emailed it after a week, NEVER

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Company Response

Thank you for sharing your feedback. We are sorry for your experience did not match your expectations. Although this type of feedback is extremely uncommon, we will do better in the future.
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