Every time I have a problem with my furnace or AC, I called Sam. Depending on the circumstances he will usually try to get over to the house within a couple of hours. He has come up late hours of the day before, to make sure we had heat at night. The first time he came, I thought for sure we would have to replace the furnace, after we were told this by another company. Sam replaced a $60 sensor and that was three years ago…This time it was the AC and he got it fixed and running in a short time. He is an honest business owner and appreciated the lack of flexibility I had with my online teaching schedule. Much appreciated!