I paid $150 for a quote on my east york flat roof. The fact that they charge you for a quote is ridiculous and I should have stopped there. They then took a week to let me know that it would cost me almost $20000 for a 300 sq ft flat roof. Please never contact this company...
- Approximate cost of services:
- $150.00
- Company Response
While we welcome feedback from our clientele, we also expect that feedback to be based in truth and to be factual. This client’s commentary is not. He was NOT charged for a quote. The client approached us and contracted a full roofing system assessment service, which is a paid service that includes a 15 page report, documented with pictures and annotations on the state of his overall roofing system. This includes the shingled portion as well. The client was informed from the onset, several times in fact, that the report he requested can take 3 to 5 business days to produce depending on our workload. He is correct however, that to remove and dispose of 450 sq ft, not 300 sq. ft. and a minimum of 3 layers of old, mixed roofing material and metal on a roof with poor access, rebuild to positively slope, custom flash and implement a new flat roofing system that would take 3 to 4 days to complete if proper safety precautions are taken, would cost him $17,500. Standard for any reputable, accredited company that not only stands behind its work but implements to manufacturer specifications so that the manufacturer warranty is upheld. This client approached us because he wanted a clear, unbiased view of his roofing system and recommendations on a path forward from a company that is accredited and regarded as we are. However, he is unhappy that the level of workmanship, warranties and customer service we provide is not priced similarly to the roofing companies that he didn’t want to deal with in the first place.