Canadian Rooter

When my laundry tub backed up I thought I was dealing with a simple blockage. I had no idea it was the start of a nightmarish scenario with roots throughout an old clay pipe system that needed to be dug up and replaced. I got lucky that Naz was recommended to me by my neighborhood group because he and his crew are honest, kind and helpful. He patiently talked me through what to expect, dealt with the gas location, explained details to my insurance adjuster, arranged for a post-work inspection and delivered exactly what he promised. The crew were courteous, helpful in moving a lot of heavy items out of the way and cleaned up after themselves. And they were able to fit me in on an emergency basis because I had no plumbing at all, while caring for an elderly parent at home. I cannot recommend them highly enough.

It was critical to have some inside galvanized pipes replaced in a new home so that my insurance co would agree to provide coverage. We decided at the same time to replace the existing lead pipe watermain. Naz was very clear in describing the work to be done, and the risks, and was very accommodating in scheduling the work to meet the insurance co deadline. He also insisted that we get permission from the owner of the neighbouring property in case their land had to be disturbed or intruded upon.
The crew arrived on time, completed the work on schedule and cleaned up efficiently. One small hitch in the type of piping installed inside was resolved very quickly with no complaints. All in all a good experience.

Naz, the owner of Canadian Rooter, came to my home for an emergency visit after my husband found water in the basement. He quickly diagnosed the problem - tree roots in the pipes. He was able to start the work right away, saving our basement from more water damage. His quote for pipe replacement and water proofing was fair and his crew of 5-6 guys finished the work on time. They took care of everything from start to finish (including moving the heavy items out of the basement, submitting forms for a city rebate and dealing with insurance).
Naz himself was amazing - helpful, polite, respectful, honest and fair.
And a big bonus was how respectful his crew was to our home. They treated it like it was their own, cleaning up before they left each day.
Thank you Naz and the whole Canadian Rooter team!
10/10 would recommend.

Naz was able to give two options to remedy the problem . He not only was prompt in arranging the project but he also handled all the paper work . His workers were skilled and cleaned up after. There were no problems and we are very satisfied

Terry listened carefully to understand the problem from my perspective, then he investigated it thoroughly, and then went to work fixing it expertly. He was knowledgeable, courteous, and thorough. He also took the extra step of testing the fix with me helping and observing.

I would highly recommend Canadian Rooter and Terry specifically as well.

I also very much appreciated Lisa's communication in setting up the appointment in my preferred mode of communication: text messages.

Lisa and Terry, thank you!

Terry and his team were excellent and professional.

Terry explained the condition and procedures very thoroughly. He recommended tips to prevent big drain clogs as well.

Very happy with the service!

I contacted Canadian Rooter after noticing a stain on my ceiling and water damage. A gentleman named Terry came by and diagnosed the problem. It was a leaky toilet. He fixed the problem in a timely manner. I will definitely use this company again. Thanks.

After I put in the service request, Terry showed up almost immediately. He found the problem with minimal effort (and minimal exploratory holes!!). It was not long after that his team came to fix the problem. They cut out a 2 foot piece of old cast iron drain stack and replaced it. I was shocked at how tidy, kind and professional they were. They put down drop cloth over the entire working area and left the place incredibly tidy. It felt like having a family member come and work on the place.

Overall it was about $900. I would definitely recommend them in future! 10/10 for sure.

I can't say enough good things about Nazar and his crew.

We hired Canadian Rooter for the first step in finishing our basement. This was a big complicated job for a 100 year old house where the basement hadn't been touched in 100 years.

Just as the job started we had a family emergency that kept us extremely stressed, busy, and away from home for days at a time. Nazar said "leave it to me" and took care of everything. His crew, including Andrew, are extremely knowledgeable, hard working (I mean really hard working!), and completely trustworthy good guys. They did an outstanding job, handling all of the inevitable complications (city drain that needed clearing, permit issues, last minute change in design from the engineer) - keeping me posted but not asking for anything from me.

There are probably other companies that can do this work, but I doubt you'll find one run by someone with the honesty, standards, and integrity that Nazar has.

I was having problems with poor water flow in my house so I gave Canadian Rooter a call. At their recommendation, we replaced the main water line into the house and now the water flow is much better. We also installed a sewer backflow prevention valve since there's a rebate offered by the City of Toronto. I'm very happy with how everything turned out. Naz clearly explained the whole process and responded quickly to all my questions, and Yuri and the team did a great job with the install and cleanup. I would definitely recommend Canadian Rooter.