MHB Security Services Inc.

Alarm Systems
One Yonge Street, Suite 1801 Toronto ON M5E 1W7
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85%

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Reviews by rating (past 12 months)

Reviews for MHB Security Services Inc.

Average customer rating:
9 10 (27 reviews)

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Jie in Toronto
Jie in Toronto
1 review Toronto, ON
10/10

Security System

We decided to go with MHB Security after researching many other companies. Their website is great with information on different packages. After the appointment was set up, Hamid (sales manager) spent 3 hours at our house telling us which sensors/contacts we need and explained how they work. He had a demo case of the equipment and was extremely professional. He was very patient and knowledgeable when he answered all of our questions. We have a peace of mind now that we’re with ADT.

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Company Response

Thank you Jie for your kind words. I am glad to know that you are happy with the products and the services. Hamid Baig - Sales Manager - MHB Security Services Inc. ADT Authorized Dealership

SeanH in Winnipeg
SeanH in Winnipeg
1 review Winnipeg, MB
10/10

Home Security System

Bought in on a Christmas special that includes a motion detector, 3 door sensors, 3 window sensors, a key fob, and a monitored fire alarm.
They monitor 24/7 and I now have the peace of mind that my family is safe.
The monthly monitoring fee of just under 60 bucks is well worth it.

Sean and Karen H.
Winnipeg, Mb.

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Company Response

Thank you Sean for your kind words. We are glad to know that you are happy with the products and the services. Sales Department - MHB Security Services Inc. ADT Authorized Dealership

Private User
Private User
1 review Toronto, ON
10/10

ADT MHB - TORONTO

As a singlemom I always thought the safety of my daughter while I'm away from work, having installed my security system its very satisfying and reliable for I can check every minute my door will be open, even if I'm @ work. I would guarantee recommend this security system to all my friends.

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Company Response

Thank you for your kind words. It is been a pleasure working with you. We are glad to know that you are happy with the product and services.

Helen in Toronto
Helen in Toronto
1 review Toronto, ON
8/10

Security Success

We were very happy with their services and we have remote access to see what is happening at our home if we are not there. The cameras are a great addition and seeing remotely every time a door is open or window helps us monitor our property in addition to the monitoring that ADT provides.

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Company Response

Thank you for your kind words. It is been a pleasure working with you. We are glad to know that you are happy with the product and services.

David from Virgil
David from Virgil
2 reviews Niagara-on-the-Lake, ON
10/10

Home security

I spent a lot of time online researching security companies in my area and found MHB. I was particularly impressed by the information resources and videos available on the MHB website. They offered many different system packages and seemed to give good value compared to their competitors. I contacted their office to set up an appointment and when Hamid came to discuss our needs, I was very impressed with his professionalism, knowledge and advice. He had samples of the equipment so that you could see exactly what you were getting. He could answer every question we threw at him and gave us excellent advice and recommendations, so we signed up and 2 days later our system was installed by Alex. Totally impressed by the professionalism of the installation. I have total confidence that we are in good hands with MHB with Hamid and his team. I have also spoken with ADT and have been impressed with their response and service.

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Company Response

Thank you for your kind words. It is been a pleasure working with you. We are glad to know that you are happy with the product and services.

Umberto from Norfolk County
Umberto from Norfolk County
2 reviews Hagersville, ON
10/10

ADT Alarm System + Perimeter cameras

We moved from Oakville to a large home in the country about an hour and a half west of the GTA. Through a Google search I found MHB and they seemed the best value around. I met Hamid at the house and he was very professional and honest about the alarm system I needed. He discussed options with me and worked hard to get his price down to my budget without compromising my needs. We ended up with an upgraded ADT system with extra sensors in key areas and a multiple camera system all set up and configured by Alex (a knowledgeable and friendly installer). So far it's been running perfectly. Hamid is really amazing to work with. I'm impressed by the MHB experience so far. He has stayed true to his word every step of the way and I couldn't be happier with the process or the person. A true class act and 5 star experience.

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Company Response

Thank you for your kind words. It is been a pleasure working with you. I am glad to know that you are happy with the product and services.

Arbusto
Arbusto
2 reviews Toronto, ON
3/10

ADT Home Alarm Installation

Note: This service was done a couple of years ago; I just happened to see MHB listed here and though I would share our experience as it was not positive.

We contacted MHB to install an ADT system in our home a few years ago, they had miss installed the sensors and took some large short cuts in installing the main control panel. We had a number of false alarms and were never happy to see the control panel in the middle of the room. MHB would miss the appointments to fix the system. They had no idea on where to install the celluar back up or the sensor on the sump pump. Eventually ADT corporate came to our home to honour the warranty. They removed all of MHB's work and reinstalled a whole new system. ADT corporate had informed us they had received other complaints to them about MHB. All is good now

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Company Response

Hi, I have no idea why your review here mentioned things which you never mentioned to us after the installation. We always try to fix any issue as much as we can. Control panel some time needs to be closer to the phone line area this is why, we always inform customer for the location of the keypad before we install any thing. MHB Security gives you full warranty, only because of our warranty, ADT was able to fix or put new system for you for no extra charge to you. Electronic items can become bad. If you ever have any issues, Our Warranty always assure you that your system will be fixed for no charge to you. Thank you

Natalia Kharitonova in Ajax
Natalia Kharitonova in Ajax
1 review AJAX, ON
10/10

ADT Security

My ADT security was done by MHB Security Services Inc. I have three words to describe the service: professional, affordable, and fast. Hamid Baig - Ontario Sales Manager is confident and knowledgeable about services the company provides. Security system is easy to operate. I feel safe all the time: ever I am at home or away. I am very satisfied with the MHB.

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Company Response

Thank you so much for appreciating our services and writing this review for our company. We are happy to help you feel safe and secure in your home.

steve in Toronto
steve in Toronto
6 reviews Toronto, ON
10/10

ADT from MHB

I did alot of research into getting a GSM alarm system and talked with many alarm companies before settling with MHB. The deciding factor was value. MHB was able to provide the most number of alarm componets and lowest upfront costs. Hamid was great with answering my questions and providing honest advice. I'll be recommending them to any friends looking for an alarm system

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Company Response

Thank you Steve for your kind words about our services. Kindly send me your email address so I can fulfill my promise about sending you the free Hotel Coupons. Please also be reminded that if you did recommend our company to your friend and we (MHB) installed their ADT system, then we will send you a $100 cheque each time it happens. Thanks again. Hamid

Shelly
Shelly
1 review Toronto, ON
8/10

Best System with Best Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

System seems to working better than I thought. The sales person that came and met with us was really nice and informative. Some of custmoer service on the phone was not great. Received a call from someone about our account but when we called back with a reference number they could not find us on the system and did not know why we were calling.

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Company Response

Hi Shelly, Thanks for your recent review on our (MHB Security) sales and installation. As you know, we are a local ADT Authorized Dealer in Canada means once we (MHB) sell and install your system, you become an ADT Corporate Customer. The Customer services call that you mentioned was from ADT's QA Department and not from MHB Security. You were supposed to give them your billing number or Customer number mentioned in your invoice in order for them to locate your account easily. Since it was a new account, this is why ADT needed that billing number or Customer Account number to activate your system. Now you can simply mention your primary home phone number and ADT will locate you easily or you can always call me and I will give you your billing / customer account number so it is easy for you and ADT to find your account information. Thanks again for your business. Hamid at MHB Security (ADT Dealer)

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More about MHB Security Services Inc.

We are Largest ADT authorized dealership in Ontario, Canada since 2000 and have over 15 locations in Central Ontario to serve you better. For a limited time only, get a free $1, 450 value, ADT® Monitored Ademco® Honeywell® Manufactured Home Security System with free installation, free vacation package. Monthly monitoring ...
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