Had a sewer back-up, that was mostly confined to a basement washroom floor, but did seep into a small area of carpet abutting the tile. I found So Clean on Homestars. I was very satisfied with the service: Courteous and knowledgable telephone service that also confirmed with me that they could effectively complete the job (asked about extent of damage), sent an email confirming the scope of the job after the appointment was set, called when team was on-route, arrived on-time, were courteous, confirmed priorities of job (simple cleaning vs sanitization), ran hoses through a window to minimize mess and maximize suction (vs a previous cleaner who ran the hose through the entire house creating a mess and reducing the effectiveness of the equipment), did a great job cleaning the stains.
My only criticism is that on payment there was a tipping option, which I felt was inappropriate for a professional.
- Approximate cost of services:
- $150.00
- Company Response
Thank you so much Jonah for your business and the review. We truly appreciate it. We are so glad that we were able to be of a service and we look forward serving you again Thank you again Ishmael & The 416-SO-CLEAN Team