We hired CCR Renovations for a complete main floor renovation. The major component of it was removal of a load bearing wall to open up the main floor into an open concept. This renovation also included:
-maintaining the structure with addition of beams after removal of load bearing wall
-removal of our old kitchen
-install of a new updated kitchen
-widening of entryways
-raising headers on interior entryways
-removal and install of two entry doors and two sliding doors
-installation of new flooring throughout
-powder room updating with new plumbing and tiling
-removal of carpeting on stairs and install of new stairtreads, risers and handrail
-installation of baseboard/crown moulding
Even with the extensive amount of work that we requested, we found that we had a positive experience with this company and its crew members. Each of their employees were part of a team that were present for specific parts of the job (demo/framing; carpentry; finishes) and this way of work demonstrated their strengths and let us know that they were experienced in that part of the job.
They subcontracted electrical and plumbing aspects of the job and we appreciated this because they were upfront that they wanted the experts to complete those portions of the work. We preferred this because the tradespeople who completed the work were experts in their respective trades.
There of course were instances when perhaps things were missed but the close contact we had with the same team members and project manager allowed for us to point out any issues quickly and they were dealt with appropriately. There was no hesitation to fix the smallest of issues, even if it was a matter of centimetres. Our satisfaction was always their priority and it was evident.
In the end, as a homeowner, what I valued most was the attention to detail the company put into their final product. We were suggested improvements in visual detail that we hadn't even thought of. Their experience and knowledge was really immeasurable, especially as we had no prior experience with such a major renovation. We appreciated their clarity, expertise, accessibility and most of all, we appreciated that they cared about their work and wanted the best for us. They showed up every day to work and were respectful of our space and family. We would not hesitate to hire them again for a small or big job and would give them a reference if ever they needed it.
Thanks Stuart and Matt and Conor and your team for all the time you spent with us building our forever home.
The Zullo Family