Our basement was flooded we called First Line and got Frank and he came out the next day and stopped the flooding with outside excavating and placement of waterproofing blue skin. He then asked for payment and told us that he would come back to finish the job when the dirt settled.However, he damaged panels on the side of our house and he never replaced them and he never completed the job. He left a mess of dirt and stones on the site. He always made us call him - and he never called us. When we were able to reach him by phone, he said he would be coming out to finish the job but never appeared and never called us to explain why. DO NOT USE THIS COMPANY!