Precision is the worst company ever. When they finished my job in August last year (2010), instead of coming back to fix what they missed they asked me to call back in the spring. When I called back, Alex told me that he had quit the company. Paul gave me the run around for over 3 months and finally told me to send him t court if I want to. He refused to complete the work and in fact - he even hung up on me whenever he happened to answer my call by accident. STAY AWAY!
Good, Bad and Ugly
Let me start from the good part - Precision Interlocking is closed for busyness and will not perform any hack jobs anymore.
Now, the bad part. They had no scheduling and planning whatsoever. We signed papers in mid-may with promise to do the job end-June, beginning of July. Guys showed up in last days of July with 3-hours notice - quick call – “Crew is on their way, will be there this afternoon”. Luckily I can take time off this way, most people can’t. We tried to accommodate workers in hot summer day by all means – cold water, juices etc. – happy people work better. Happy people are trying to keep customers happy. Not true for Precision Interlocking and the owner Alex Oliveira. His business model seems to be “grab money and run”. After I called him trying to fix the problems they left behind I was getting same story:
- Really busy now, call me Friday
- Really busy, call me Monday
- Really busy, flying to NY for wedding party, call me Monday
- We are closed for the year, call me in Spring
- We are just closed forever.
At the end I was offering Alex to pay hourly rate to send somebody (he had couple of good guys and handful of kids who were seeing interlocking jobs first time in their life and were good only with wheelbarrows) but he still would did not help me. My project is not completed 10 month later and I cannot finish my porch and frontyard.
I dealt with many contractors before and never had a problem with people returning to their jobs and “putting icing on the cake”. Extra 1-2 hours spent on $10K project will not change your bottom line but will leave another happy customer and generate few future references. Not with Precision Interlocking.
Now, the ugly part - Precision Interlocking is closed for busyness and people expecting “2 years warranty” are on their own. No warranty whatsoever. Also, BBB rate them “F” and warns that Precision Interlocking is not registered with BBB and misusing BBB name. But that is does not matter because Precision Interlocking is closed for busyness.
Paul and his team were unreliable and insisted on collecting the final payment before the job was completed. He waited for us in his truck until we got home which was creepy. He said he'd be back to finish the job but never came back. We also had issues with shifting within a couple of years. They have since gone out of business and he had opened up under a new name.
The job was well done, completed quickly and they were very accomodating and friendly. They came back as soon as I called them after the winter to fix up any small cracks or lifting (very few) of the unilock and did a great efficient job. Quick and efficient all around, really professional work.
Thanks for the great comments, we appreciate your business!
I am pleased to write a review on Precision Interlocking. Its been two years now since we had our back patio, side & front walkway, front steps and soldier course done at our home. I had 7 quotes and finally settled on Precision for 2 main reasons, professionalism and knowledge. When I first met Danny, his ideas were fantastic and pricing was exactly what we had in mind. They weren't the cheapest, or the most expensive. From the time we signed on, the crew arrived 2 weeks later and were done within 3 days. They were all professional, poliet and accomodating. Follow up concerns were always responded too timely and handled professionally. I would recommend and have recommend this company to friends, nieghbours and family.
Thanks Julie, It was a pleasure working with you!
We were very picky about who we would choose to install our driveway and front entrance. We must have taken about 10 estimates before we met Danny with Precision Interlocking. Right from the get go he came off as very enthusiastic and knowlegable. He came up with a great idea for our front yard. We decided to go ahead with the company. 4 weeks later in came a very proffessional group of young men. It looked like a army of workers. Everyone seemed to know there individual job. It was amazing watching these guys work. About 1600 sq/ft of interlocking was installed in 3 days. We were very Happy with the finished product. I would highly recomend this company to any one looking for a skilled team and impressive workmanship. I am surprised to read any negative reviews on this company. Our experience was over and beyond what we expected!
Thanks Steveee, We appreciate the feedback and don't hesistate to call if you need anything.
From the initial desighn planning to meeting our tight deadline
Danny and the crew had our 2600 sqf patio built to exactly what we wanted. WE shopped around before we decided to go with precision and they had the best price and had great creative solutions to meet our needs. they even gave us free extras like top soil and armour stone. we Love our Patio!!!!
Thanks James, and nice pic of the patio!
My husband and I decided to have our front entrance done in time for our daughters wedding. We wanted our home to look great for this very special occasion. We called Precision Interlocking after coming across their ad on the Mississauga News and dealt with Danny Cabral. The service we received from him was very professional from beginning to end. Since my husband and I had no idea what we wanted Danny spoke to one of the owners, Alex and between Alex, Danny and us we were able to come up with a beautiful design. The crew came after only a couple of weeks and were great. They were done in 2 days which was great since we still had to get many things done for the wedding. Our neighbors were coming out of their houses to look at the beautiful work that Precision Interlocking created. I am very happy and I highly recommend them to everyone. Thank you guys for your amazing work!!!!
Thanks Pritti, We always appreciate good feedback!
Intital sales was terrific. Danny promissed everything and set up a start date. It was great until they took my deposit then I never heard from them for weeks. They did not show up as scheduled. After repeated calls to them, they finally started the job 4 weeks late.