ACISS Home & Commercial Inspection Consultants

We have recently bought a 10yr old house. a.c.i.s.s did our home inspection. Since we bought the house in august 2009 we have never had a chance to turn the heat on. In Nov 2009 when we did turn the furnace on, there was no heat coming. We have called Reliance to come have a look and they told us that the heat exchange was not working. I have called Alan, the inspector to ask him how come he didnt notice this problem at the inspection and he said at that time was working but he cant explain how come after the 5 min he turned it on it stoped working.It cost us $500 to fix the problem and i asked Alan to give us the money for the inspection back($418) since he didnt do his job properly.