A great experience with this company, who solved a longstanding water entry issue by identifying and rectifying problems with the membrane, that is supposed to be between the foundation and the brick, at the sill plate. Nick, the owner, visited me three times before we had a contract, to ensure that all my questions were answered satisfactorily. During the project he came to the site at least once a day. However, I was in good hands with Tessa and Leona, the crew who did the majority of the work. Both of these women are knowledgeable, professional, easy to deal with and enthusiastic about their careers. They ensured that I was briefed on what they discovered during prep and at each step of the repair and restoration. Under a quickly erected tarp structure, they even worked through that heavy rainstorm that we experienced on Wednesday. The resulting work is top notch, and they left my yard, deck and shed neat and tidy. I will use Integrity Masonry again, should I require more brick work to be done.
- Company Response
The kind of water entry issue that you were experiencing should not occur in homes built to meet minimum building code standards in Ontario. Unfortunately, we encounter this and other similar construction deficiencies resulting in damage on a regular basis. Tessa and Leona understand the mechanics behind these types of water entry problems given their formal training at the Ontario Masonry Training Centre. Thank you for commenting on their care and workmanship. They are highly valued members of the team.