I have contracted with this company to install window coverings in 3 apartments. 2 were completed. My first experience was that they had competitive pricing, installed promptly, and fixed problems. As a home owner and investor I was happy to have discovered this company. The disappointment came when during installation in the second apartment I have encountered extremely rude attitude from Tony who was faced with some problems during installation. He demonstrated to be impatient, lost his temper, was swearing and blamed me for the problems he had encountered. He also "fired" me saying that they are not going to do other projects with me as I insisted for the work to be done properly. He clearly demonstrated an attitude that quality of work did not matter and said that he did not care. I did care, however, because it was my property and my money. I am surprised that such behaviour could exist nowadays and certainly did not expect that from a reputable company.