Professional Roofers.Com

This is the second roof replacement I have had done through Professional Roofers. They are simply the very best roofing company in the city. From the beginning working with their representative Jorge who was reliable and helpful to Mathias who was in charge of the workers, my go to person who was always available and helpful through to Andy who with a partner completed the work, they could not have been any better, their work was excellent and they all truly stand up to the company's name "Professional" to the enth degree. I will continue to recommend them to all of my friends and/or neighbours needing roof repairs and/or replacements. Thank you for a job well done!!!

Sebastian came to give us a quote-he took his time explaining everything that would be done, vents, comparing the various shingles, etc. Due to Covid 19 only 2 roofers were allowed to work at a time. We were very pleased with the job and the roofers cleaned up beautifully. Matias came to inspect the roof on completion.

Leandro gave me a quote to replace our roof
It was a very fair price he explained everything that would be done and he stuck to his word there were no hidden surprises he was very honest. His crew showed up on time did a terrific job very efficient hard workers. They did everything they said they cleaned the job site each day. They accidentally damaged my gazebo but were honest and informed me immediately they sourced the repair parts and repaired it immediately without any cost to me. They accepted no payment untill the job was completed to our satisfaction. I would highly recommend this company to anyone

They removed 5 layers of singles in one day! Once the roof was installed they had their quality control tech spend an hour on the roof going over things. They even re-caulked one dormer for good measure. I had an issue with my chimney that they even addressed for free. Diego, my sales rep was excellent to deal with and easy to get a hold of. Their cleanup was fantastic. Our eavestroughs also look amazing! Great price and trustworthy. I would recommend to all my clients.

We are very dissatisfied and unhappy with the work done by Professional Roofers. We use the roof as our deck. The way your work was done means that we have to sit now on our deck full of puddles.

Your salesman Alfredo showed us pictures of a perfectly flat and smooth roof finished with Spray Polyurethane Foam and assured us that this is the best for our needs. The roof was finished on 29th November at 7:00PM and it was too dark to see how smooth it was. Next day was raining and I found out that there are two large puddles, about 2 feet in diameter, and many small ones.

I sent a photo of one of puddles to Alfredo. He told me over the phone that water standing on the deck “is normal”.

I sent a photo to your Quality Control person, Fernando Galeano. He sent me a message: “I was on your roof and I couldn’t see any problem with it”

Yet, I don’t consider it normal and consider it problematic that our deck is full of puddles after rain. Not only are they getting full of dust and look dirty, but in summer will provide a perfect place for mosquitos, a situation that may endanger our health.

I hope that there is some liquid Polyurethane that you may fill the puddles so the rain water can flow down the slope, and that you will rectify the situation when the weather permits. The present state of the finished deck we find unacceptable, particularly at the price of over nine thousand dollars.

Professional Roofers showed up a bit before the scheduled time, with 4 workers. They were very professional, let us know exactly what they were doing, especially if it was something that was not expected. They actually showed me where the problems were before correcting them. The job they did was excellent. One of the things I was most impressed with was the clean up job they did when the project was finished. We were extremely pleased with the completed roof.

The guys did a great job. Very satisfied with the work, roof looks terrific. Also a really good cleanup done.

I can’t really say the whole experience gave me the ‘WOW’ factor, from the look of the finished shingles to the clean-up method etc. I was shocked when I went across the street to look at the finished roof to see Edges of Shingles looking crinkled, was told they will eventually settle...we shall see. No one explained that this was expected nor did I find this information when I did my research that this so called ‘Architectural Shingles do this’ The Clean-up...well with the blower they sent all debris onto grass and onto road instead of collecting it in one pile and picking it up. Someone is still supposed to come and apply additional caulking in one area.

Great sales presentation by Fernando, with the roofers doing exactly what we were told that they were going to do. The roofers were friendly and polite. They did fine work and cleaned up the job site well. Fernando followed up with us and answered all our questions. It was an absolute pleasure dealing with Professional Roofers. It is wonderful to see a company taking pride in their work. Nice job guys.

The workers arrived on the date and time agreed to and worked into the evening to finish the job.