For homeowners, the true test of a roof happens many years after the initial work is done. We had Professional Roofers install our roof in 2008, and I wanted to write this review to say that while the company's service was great, the long-term results have not been.
It is impossible for me to say whether it is the shingles (IKO Cambridge) or the company's work, but either way I was left with these architectural shingles flying off a 10-year-old roof with wind gusts above 50 kph (not only in the 100 kph wind storm a year or so ago).
To be fair, the company had a 10 year warranty. So if you're going with them with the understanding that you will need to replace your roof in 10 years, you should be happy. But if you expect a longer life than that, like I did when choosing architectural shingles, you may want to do more homework.
- Approximate cost of services:
- $10,000.00
- Company Response
Good afternoon and thank-you for taking the time to provide us with your feedback. Unfortunately, Professional Roofers' warranty does not cover high wind speeds as the weather is unpreventable and IKO roofing materials are tested at regular Canadian wind speeds. Especially in the case of last years May windstorm, winds reached over 100 KM and millions of dollars of damage was done to homes across the GTA. We also offer our 10 or 15 year warranty based on the homeowners shingle selection - some are more durable than others. The 10 or 15 year warranty is for workmanship only, it is then the manufacturer warranty the homeowner must call upon (IKO, GAF, etc). If you wish to discuss this further, please do not hesitate to give us a call or visit the office. We are always here to answer questions and help out our customers.