Referred to this company by a friend. Before doing anything, we check out his facility.
Visited the warehouse where they do the cutting and have the slabs for you to choose. His showroom is very simple with a few samples of granite on the wall and samples of the countertop edges. It's not a fancy shop, but he was very courteous and reasonable.
I faxed Quong a layout of the kitchen so he would have a rough idea of price. He gave a range that was within what other companies quoted.
He came over early on a Sunday morning fighting a snowstorm to make templates and get exact dimensions. We made a second visit to the warehouse to choose the slab and to negotiate final prices.
We agreed on a price and he said it takes about a week to get ready. The following week, we arranged the time for the installation. Installation took about a full day. Price was good, service was good, timing was good. Overall, I'm very satisfied with the installation.