I'm from Manitoba, and I contacted The Hardwood Flooring Store via e-mail to hopefully get a completely objective opinion between two manufacturers that I was deciding between, to purchase here from a local flooring supplier, as I did not completely agree and trust what my local shop was telling me. I told The Hardwood Flooring Store straight up that I was not purchasing from them. Well Richard contacted me by phone and gave me great insight and advice. Long story short (as there is quite the positive story), I ended up buying the flooring and matching flush mounted vents from The Hardwood Flooring Store at a fantastic price (Including shipping to Winnipeg). They were exceptional to deal with, great customer service and communication. If I could give more stars I would.