Coretemp Heating and Air

Winter was just about to conclude, when suddenly our home seemed quite cool. After checking the vents, I found that only cold air was blowing out. I contacted my usual service Contractor, and was told that I would require a new furnace, as the heat exchanger was done. After speeking to one of their Sales Reps, I was taken back by the expense of replacing the furnace. We were desporate, and that is when a friend recommeded I contact CoreTemp. I was extremely impressed that my telephone call was responded to within 10 minutes. Richard was extremely informative over the telephone, and obviously know what he was talking about. I did not hestitate to want to meet him. He visited our home, examined the existing furnance, and recommended an appropriate model, at a reasonable cost. We proceeded with the installation through CoreTemp, and we are extremely happy. The work was done very cleanly, quickly, and professionally. Usually no one looks forward to spending the dollars on a new furnace, but when the job is done as well as this one was, it almost makes you forget the money spend, and allows you to appreciate your home even more. I would certainly recommend CoreTemp.

I needed to replace my old furnace. I interviewed numerous different heating contractors and learned something from each one of them. I was most impressed by Richard of CoreTemp. His product knowledge and honest approach is what sealed the deal. Richard and his staff were most accommodating with regard to the date of installation. They were on time, worked neatly, did a fantastic job cleaning up, answered any questions I had during the installation and made sure I understood the workings of my furnace before they left the premises. They were most concerned that I was completely satisfied with their work. I was blown away! I have never had service like this before from any contractor that I have dealt with. In April 2011 I had a small issue with the furnace. While it was not that cold outside I decided to call Coretemp for assistance as I have an elderly relative living with me. Upon leaving a message, Richard returned my call within 15 minutes and was able to advise me over the phone as to how to remedy the situation...it worked! The next day the office contacted me and said that Richard would be by to check the furnace even though it was fine. Richard showed up and checked the furnace over. He cleaned a sensor at no charge and all was perfect. Many heating contractors claim that they have great follow up service but I can honestly state that Coretemp is my contractor of choice. I am having Coretemp do my spring A/C check. I highly recommend Richard and Coretemp Heating.

I recently had to ask Rick for help with my Ranai hot water tank. He was prompt in his response, came over the next day and helped sort out the problem. I have also used Rick for my furnance and air conditioner service. Rick is very knowledgeable, polite, prompt and effeicient. I fell like my appliances are cared for properly and am confident in their operations. Thanks to Rick and his staff.

Had used CoreTemp to fix a problem with my humidifier a couple of years ago. When it was time to replace my regular hot water heater with a tankless, I called CoreTemp back.

As always, very prompt replies to my email quote requests, and on-time for appointments to do the quote and install (important for me, as it is tough to arrange to stay home frmo work at any time).

Installation was great. Lots attention to detail, and Richard consulated me whenever there was a decision to be made on the routing of pipes, etc. Everything was as tidy as possible; very happy with the product (Rinnai tankless model RC80HPiN), as well as the gas line for a new BBQ.

Highly recommended.

Richard from CoreTemp replaced an ailing furnace with a new high efficiency Ruud.

Richard was straightforward, friendly and professional.
- He (or his office) answered the phone and returned all calls and emails in a timely manner
- He scheduled appointments efficiently
- He was prompt, never late, and never cancelled
- The job was neat, the furnace room was left clean
- He had modern tools, like a snaking camera to view the inside of the old furnace
- He came with a co-op student, which I generally consider to be a good sign.

The house is warm, the furnace is quiet, and I'm completely satisfied with the job. There's a reason that all of CoreTemp's reviews are 10s.

UPDATE #1:
CoreTemp thoughtfully emailed a pdf version of everything I needed to successfully apply for and receive the "SaveOnEnergy" rebate, including instructions to get me through the process.

UPDATE #2:
When spring came, the air conditioner would not go on. It turns out that when they hooked everything up after replacing the furnace, one of the wires was in the wrong spot. I called CoreTemp. They had a guy at my house in less than 24 hours, and had the problem fixed in 5 minutes at no charge.

Every interaction with CoreTemp is great. I highly recommend them.

We needed a new furnace, did our research and requested quotes from a range of contractors. Richard at CoreTemp responded promptly, was competitively priced and took the time to explain the details. Through a few phone calls he built a rapport that exceeded all others. The service was exceptional, the products top quality and the installation professional. Richard delivered to every word. While many get caught up in the cost - we were glad we focused on the quality of the install and value of the product. We have a contractor we trust and respect - a rarity - making CoreTemp our contractor of choice.

After making several calls to various companies who made me dizzy with their service plans, and extra-this-and-that, but not including this-or-that, plus tax, minus pre-pay, up to a certain amount, excluding x, y, and z, I was so relieved to speak to a knowledgeable technician who walked me through a solution in under 5 min. Next time, his number will be at the top of my list.

We recently decided to get our house insulated and we also had a tankless hot water heater and a new, energy efficient furnace intsalled by Richard. Based on what I've seen written on the internet, it's clear that tankless hot water heaters are a relatively new technology and that they require a trained professional to install them correctly. Richard was very good at explaining the technology for both the water heater and the furnace options we were looking at. We live in a large, drafty old Victorian house and heating the house evenly has always been a challenge. Richard correctly directed us to a furnace which has 14 different cycles and doesn't alternately blast heat and then shut off. He was great at answering questions and Janice was very prompt in following up. Installatioin was done quickly and professionally. We needed an adjustment done to the water condensation line and Richard did it the very day after we called. We would recommend Coretemp to our friends.

I awoke to an indoor temperature of 57 degrees on a cold January day. I called CoreTemp based on the reviews on this site. They came quickly, identified the problems in my old furnace. When I figured out it made little sense to attempt significant repairs they were able to install a new furnace that day. It is working beautifully. Great service, great response time.