Coretemp Heating and Air

Called Coretemp because of weird Carbon Dioxide readings on my thermostat. They came out right away. Erik was so thorough; he checked all equipment and and floor registers, took readings, and even checked my HRV. Richard, the owner, followed up about finding new pre-filters for my HRV which are discontinued and gave me a few options. Absolutely fantastic and honest customer service. I will definitely call them when my HVAC systems need to be replaced.

I've been a customer for over 10 years. Richard and Eric are top notch. Honest, knowledgeable, fair, down to earth. And you're dealing with the people that will do the work not someone that contracts out to others. I cannot recommend these guys enough!

Our 27-year-old furnace died during the February Family Day long weekend. After quickly researching the internet, we called 3 companies for estimates. Richard (owner of CoreTemp) actually answered the phone and was in our basement within 30 minutes. He was able to quickly get the furnace going (no charge) so we thankfully had heat again, but it was clear from his explanation (and age of furnace) that it was time for a new one. He provided us with a written quote and brochures and was able to do it without any of the pressure sales tactics/games so often used by other companies. Richard also called us a few times during the next 48 hours just to make sure the furnace was still providing heat. We also got quotes from two other companies, and after having to negotiate back and forth for hours for the exact same Lennox model and warranty that Richard offered, we decided to give our business to Richard (CoreTemp) based on price, in-depth knowledge, quick response time, and ability to explain everything clearly. The next day Richard and his assistant Erik arrived on time and professionally installed the furnace and left the area as clean as they found it. Richard took the time to explained how the new furnace worked and stressed that if we had any other questions to call him directly. I would rate the entire experience with CoreTemp as Outstanding. Richard owns this company and clearly takes pride in providing excellent customer service at a fair price. If all businesses were operated in this manner, what a wonderful world it would be with regard to home maintenance. I highly and confidently recommend CoreTemp to all family, friends, and neighbours.

I had an 17 year old Takagi unit that I could not get parts for and no one wanted to fix. One tech even called it a relic. A tech who does not service where I live recommended that I call Richard at Coretemp to see if he could help me out. I called Richard explained my situation to him. He did some asking around and called me back about a couple of hours later. My tankless unit was too old and too hard to get parts for. It was also ready to fail. We found this out when they pulled the old unit out and we took a close look at it.
I had gotten quotes from 4 other techs all selling the same size Rinnai unit. I asked Richard what he thought of Rennai and the unit that 4 other techs had recommended. He told me that Rennai is a great company that stands behind their products but he would not sell that size Rennai unit in my house because it was way too big for my 1100 square ft house. Right then I new that this was the guy. He could have suggested the same unit as the other techs and I would gone with it. He suggested at unit that was "right sized" for my house and needs. He installed a unit that was less expensive for me. He could have made a bigger profit off of me by selling me the bigger unit but he did not.
2 days later Richard and Eric showed up to install my new tankless unit. They were done in 4 hours.
Richard and Eric make a great team. They are friends and coworkers. They have a great energy together. The Rennai unit that they installed is amazing. I get hot water at every tap now. The old unit would not turn on for 1 tap that had a flow restrictor in it.
It is so hard to find honest, friendly, experienced and knowledgeable techs now. I have worked in the service industry for over 36 years. Richard and Eric remind me of the guys that trained and guided me. They are everything that you want in a tech and more.
Thank-you Coretemp for reminding me that there are good people and good companies out there that care about their customers not just about the money.

What a refreshing change to work directly with an owner operator! Very knowledgeable and very willing to explain what options were available to us for the repair. Went above and beyond to complete the repair same day. Explained what they were doing while they worked and tested the repair. Provided insight on future options for replacement.

Furnace stopped working. Got really chilly.. Richard and Eric diagnosed the issue quickly and did the required repair at a fair price. Fast, reliable and knowledgeable. Very pleased. Thanks.

Richard and Erik are a dying breed of Professionals that are not only courteous and punctual for their scheduled appointment but will also meet and exceed all of your expectations for the job they were hired to do (and then some).

I chose CoreTemp to replace my water heater tank with a tankless becuase Richard was thorough with his initial consultation both inside and outside of the house. He not only talks the talk but walks the walk.
The work was completed on time and as discussed during our initial consultation. Richard even repaired by leaking furnace humidifier hose and provided a new shutoff valve for it despite that this was not what he was hired to do.

I also appreciate the time Richard took to answer all my questions during and after the installation as well as a quick walk through of the operation of the new tankless water heater. Also greatly appreciated him consulting with me every step of the way before routing any pipes (water and gas) and attaching the tankless to the wall.

Finally, I need to mention Janice who in the background promptly provided all and any background information regarding the company credentials I requested.

Thank you to Richard, Erik & Janice for the great service and looking forward to doing business with y'all again for the furnace/air condition.

I found out about this company through a referral. I called to get quoted for a furnace and ac unit. The pricing was very good, very competitive I decided to go through with the job. Next day was install day every step was explained and professionally detailed. The installs were completed in a timely manner. Me and my family now feel safe and comfortable with our new heating and air units. Job well done for now on this is the only company Ill recommend to anyone for their heating and air needs.

I had my 2012 Lennox elite series furnace inspected as part of my maintenance package with another HVAC company that has looked after the system for years. The furnace was working perfectly fine in my opinion. The technician told my wife and I that we needed to replace the blower motor and heat exchanger which would cost over $4k. The company sent out a sales lady who recommended replacing our furnace and AC with a new heat pump and furnace for about $22k. I told them we needed a second opinion, so I found Coretemp on HomeStars and Richard and Eric came out to inspect our equipment promptly.
They found multiple issues with the equipment that werent properly checked by the other company. They found a vent pipe was missing from the side of the furnace, the screw for the door latch was missing, the inside of the furnace by the control board was full of cobwebs and couldnt have been inspected the day before. They also found some of the switches on the control board were in the wrong position and my furnace had been running at only 60% capacity since it was installed. After they adjusted the switches it was like a new furnace, the airflow and heat were way better than ever.
More importantly they did a thorough inspection of the furnace and found no issues with the blower motor or the heat exchanger. They cut a small access hole to take pictures of the heat exchanger that showed it was in great condition and did a reading outside by the exhaust vent that showed the levels were fine.
My wife and I are relieved to know that our HVAC system is in great condition and we dont have to spend $22k unnecessarily. They were extremely knowledgeable and friendly. We will be using Coretemp for our maintenance in the spring and fall going forward and have already recommended them to a family member.

RICHARD INSTALLED OUR NEW TANKLESS WATER HEATER QUICKLY AND PROFESSIONALLY AND PROVIDED EXTREMELY COMPETITIVE PRICING. I HIGHLY RECOMMEND HIM.