Coretemp Heating and Air

Richard came highly recommended by a couple of my co-workers and now I would like to highly recommend him and the team at CoreTemp to you as well. I initially contacted Richard about my aging furnace a year ago with concerns over the noises that were coming from it. Richard was very quick to respond and so we setup a time for him to come and take a look. I wanted to know if the noises were anything serious that needed to be addressed right away, what would it potentially cost to fix or if it was even worth it given that it was 15 year old builder grade furnace. Richard took the time to throughly inspect the furnace and determined that the noise did not require immediate attention and so I decided to roll the dice and try to get one more season out of it. Fast forward a little more than a year later (December 2016) and I was now ready to make an investment in a new furnace and I knew that Richard and CoreTemp would be at the top of my list of people to contact for a quote as I was so impressed by Richard’s fast response to my inquiry, level of knowledge, professionalism, and no hard sales pitch during his first visit. I wanted to get at least one other quote and so once again I turned to a personal recommendation this time from a family member who had their furnace replaced by a contractor who also has high ratings here on Home Stars. There was a day and night difference between my first contact with CoreTemp and this other company. Regardless of how you contact CoreTemp (phone, e-mail, website) you get a fast professional response. It took several phone calls, a no show for an appointment which I had an e-mail confirming before I finally got someone to come out and provide a quote from this other company. Next, when it came time to compare quotes both offered Lennox brand products however the CoreTemp quote offered a higher model with more of the features I wanted for less. Richard had provided a couple of model recommendations and was very patient as I went back and forth between 2 models, once again there was no pressure and in fact he wanted to make sure that I was 100% satisfied and after selecting the furnace I wanted, Richard arranged to install the furnace 2 days later. On the day of the install Richard and Eric showed up on time as scheduled and got down to work. After removing the old furnace, Richard showed me a small crack in the heat exchanger which reassured me that replacement vs. repair was the right choice. During the install of the new furnace Richard also adjusted the tilt of evaporator coil that had been previously installed to ensure that the condensation drains properly and also replaced the vinyl tubing with PVC pipe making for a nice neat and clean installation. The installation was smooth and flawless and the new furnace was up and running by lunch time. I think the cleanup left the furnace area cleaner than before they started. Richard took the time to ensure that I understood how to setup and use the new wi-fi enabled thermostat and explained how the rebate process worked. Janice took care of registering the furnace and started the rebate process. I have now had the furnace for 2 months and I could not be more happier with the quality of the installation and performance of the furnace which is so much more quieter than my old furnace (even when it was working properly) as well as a more consistent temperature.

Why I Choose CoreTemp?

Richard and his Team are: Professional, Friendly, Courteous, Knowledgeable, Customer Service Focused, Offer Quality Products, and Great Value for Money

Thanks again Richard, Eric, and Janice!!