We had our furnace inspected by another company who decided he would RED TAG our furnace with an infant with a weakened immune system who was newly home home the hospital. Their offer: a single plug in space heater. Where to turn now? HOME STARS!
We found amazing reviews about CoreTemp and two other companies. We had all three inspect our home and provide quotes and specifications of service. Richard and his team were mid-range for quotes, but there was something about the push of customer service, the answers provided, the comfort around him and his team, and the positive feedback on Home Stars that we went with CoreTemp.
Installation was on point, professional and efficient. We couldn't beleive how accomodating he was, despite being the busy season. Richard in the first few months ensured everything worked well and checked in via email a few times (far beyond anything we expected)
In the last 3 years since, we've had issues with our thermostat. Instead of waiting on hold with Lennox (which could take forever) Richard sent himself or someone from his team on site to guide us and if the issue couldn't be resolved on site immediately, the thermostat was replaced.
We were so pleased with the professionalism and attention to customer service that we recommended CoreTemp to my in-laws who are just as pleased. We strongly recommend Richard and CoreTemp whether you need a new AC or Furnace or repair to your current ones.
Thank you, Richard, for AMAZING service.