Main Floor Hardwood installation
I came across the Floorwood team on this website,and from my very first email until the job was done, the service and customer service have been excellent!
Robert & team were VERY professional and always gave the right advice with no pressure or sales tactics. We bought our first home and wanted a new look, and upon Robert's first investigation noticed that the floor was not level and had serious issues with support from the basement. Robert took almost 1 hour of his own time to visit at no charge to check out the situation before quoting me on anything. They spent 1 whole day leveling and sanding the floor - to compare with another vendor who did not bother to investigate further or offer to quote a price to fix it - whereas Floorwood gave a quote and stuck to the price.
Our floors were done in 2 days time - they worked tirelessly, cleaned up along the way, and did not mind the many questions I had.
I have already recommended them to several friends, and our new floors are the envy of our neighbours!
Robert even came by after everything was done to do a few touch ups at no cost.
- Approximate cost of services:
- $1.00
- Any advice to offer fellow homeowners facing a similar project?
- Don't rush the job, and go with a contractor you feel comfortable with. Price is one thing, but so is your peace of mind and the fact that once the floor is done, it's there permanently, so spend a bit more money, but get the quality - like Floorwood provides!
- Company Response
Thank you very much Minesh