Fireplace Experts Inc.

The technician arrived 1.5 hour late without bothering to let me know. It took over 3 hours to complete the service call mostly due to the technicians incessant chatter. He ran C02 tests that I didn't ask for or need then charged me an extra $400 for them. I was partially refunded after I called to complain but was told it was "his word against mine". Later the technician called me and was very hostile and rude, denying that he hadn't told me the extra cost. So in the end 4 hours of my time wasted and a $500 bill to inspect and clean 3 gas fireplaces.