This is the worst company I have ever dealt with in my fairly long life. They charged me about 3 times the going rate ( $1250 for 2 hours of drain auguring which was not successful in clearing the drain), then double-billed me on my credit card account. They did not deal with polite phone calls or emails asking that their excess charges be rescinded, not did they even correct the double-billing problem. They dodged my calls and emails. They overcharge, they make mistakes, and they do not deal with customer relations in anything even approaching a professional manner. STAY AWAY FROM THIS COMPANY!