Durham Lawn Jockey

Lawn Maintenance
212 Beech St. E. Whitby ON L1N 3B2
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98%

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Reviews by rating (past 12 months)

Reviews for Durham Lawn Jockey

Average customer rating:
9.9 10 (17 reviews)

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Christine
Christine
2 reviews Newmarket, ON
10/10

Great Customer Service & Support

After reading other reviews on Home Stars, I contacted this company for help with our lawn. Because it is the end of the season, they are not taking on new clients however, Dina spent some time with me on the phone discussing our lawn and its problem. She took the time to share her knowledge and expertise to guide me for a healthier lawn now and in the future. I have continued to correspond with her via email as I had more questions and she has continued to happily help. Customer service is often lacking in this world today and I can not say enough about this company. We are not their customers at this point or have even committed to hiring them for next season but that didn't seem to matter. This company is obviously just passionate about what they do and happy to share with others. They care! This is what prompted me to write this review.

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Company Response

Thank you so much for your kind words of appreciation! We do care about the health of all lawns, customers or not. We look forward to hearing about the progress of your lawn, whether you choose to use our services or not. Cheers!!

Jane from Oshawa
Jane from Oshawa
2 reviews Oshawa, ON
10/10

Lawn Care

We have been clients of Durham Lawn Jockey for a number of years and the service they have provided has just been excellent. It is a family owned and operated local business. We appreciate their great customer service. They are always courteous and friendly and promptly address any concerns we have with our lawn. Their lawn care program is thorough with different options available. They will contact you to see if you want to continue with their lawn care the following year but in their professional manner, they do not make multiple phone calls or send numerous e-mails. Rather they rely on their quality of service to bring customers back and it works! We are totally satisfied with Durham Lawn Jockey and are pleased to recommend them to anyone looking for a first-rate, friendly, reliable local lawn care company!

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Company Response

Thank you, Jane! We very much enjoy having customers that value our service and appreciate our efforts:-) Cheers!!

Tanya in Whitby
Tanya in Whitby
1 review Whitby, ON
10/10

Lawn Maintenence

We have been using the Lawn Jockey for a few years now. When we started with their service we had a terrible lawn. Most of our area was weeds and patchy. But after proper and knowledgable care our lawn is now full and green with grass. We recommend the Durham lawn Jockey at every chance. Not only are they good at what they do and provide results but their customer service is wonderful. In the fall we prepay for the following year, so come spring time we do not even have to think about it. The Lawn Jockey arrives and takes care of the lawn right from the beginning. They have a range of options to choose for your needs, they know us by name, they leave a letter each time they are here (out lining what they did, if our kids or dog need to stay off the lawn, and an assessment of the lawn, etc). They provide the best all around service!

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Company Response

Thank you, Tanya! We couldn't get the results if you weren't doing your part of the "caregiving". We greatly value seeing a lawn come to good health for families to enjoy:-)

Adam and Nicole from Oshawa
Adam and Nicole from Oshawa
4 reviews Oshawa, ON
10/10

Lawn Maintenance (and saving!)

Like many of the other reviewers, we had been burned by many of the big franchise companies before I called Durham Lawn Jockey out of desperation. Chinch bugs nearly destroyed our lawn and i was desperate for a solution that didn’t involve resodding. Dina spoke to me for quite a while, providing advice and eventually sending Craig out to inspect the lawn, before we were even customers.

We just started our second season with DLJ and our lawn looks miles better than it did. You can trust this company to do what they will say, not overpromise, and to work with you to get your Lawn where you want to be.

They don’t even get upset with us for the large amount of kids toys often scattered in the yard when they come for applications. A great company that we are proud to support. Thanks guys!

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Company Response

Thank you very much for the kind words! We also value customers that appreciate our efforts and service. Cheers!!

Private User
Private User
Private User reviews Whitby, ON
10/10

Chinch Bug Help

On Sunday I e-mailed and asked to have my lawn checked for chinch bug and advising that I would be away till Saturday. I received an e-mail early Monday outlining the process which I advised Lawn Jockey to proceed with and that I would pay the following Saturday which was all acceptable. I want to compliment Lawn Jockey for their quick response and performing the work in advance of payment. A local company doing good!

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Company Response

Thank you for your kind words. As a small company we do our very best to provide good customer service. Cheers!!

Marlene from Oshawa
Marlene from Oshawa
3 reviews Oshawa, ON
10/10

Lawn Maintenance

We have used Durham Lawn Jockey for several years now. They are an experienced, family-owned, local company who really seem to know what they're talking about. They do not over-promise nor do they try to up-sell services like many of the large lawn maintenance franchisees do. When I have asked Craig about some of the additional services they provide, he has told me that we don't need them. We did not sign a contract - they only return the following year if you choose to renew with them. We have recommended them to family who now use them and are also very happy with them.

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Company Response

Thank you, Marlene, for being a great partner in the caregiving of your lawn.

Private User
Private User
Private User reviews Toronto, ON
10/10

Very nice company

I asked them if they cut the grass. They replied very quickly and told me they didn't do that. But they gave me 2 other trustable companies to let me contact. Thank you!

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Company Response

Our pleasure, always happy to help:-)

Nancy H. in Toronto
Nancy H. in Toronto
1 review Toronto, ON
10/10

Lawn Care

I have been using Lawn Jockey for a few years now and my lawn has never looked as good as it does now. If I have any problems with anything Dina and Craig are there. Lots of construction in my area so lots of weeds showing up. There is never an issue with Craig coming to do an extra weed application. Their service is excellent and would not change to anyone else. First class act. I highly recommend them to anyone.

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Company Response

Thanks Nancy. With the year we've had weather-wise it has been a challenge and we appreciate your kind words.

10/10

Lawn Care Service

I was looking for a good lawn care service and was tired of the big franchise companies. I've seen some of the work they do and i was not impressed. I prefer to work with smaller family run companies as i feel that on the whole they are more responsive and care about the work they do. I had been doing my research and found a blog written by Craig and realized right away that this guy was passionate about his work which is something i look for when hiring/working with someone.

I decided to hire them shortly thereafter and it's probably been about 4 years if i recall correctly of using their services and I am very satisfied with them across the board. Craig, Dina and Tristan are always indulging me when i call them about types of weeds or concerns i have with my lawn which has been great.

I have many trees and a dog so i have what you might describe difficult lawn growing conditions, but with our combined efforts I have found that my lawn is one of the healthiest on the street.

I would not hesitate to recommend Durham Lawn Jockey to anyone looking for a good lawn care company. Looking forward to many more years of healthy green lawns.

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Company Response

Thank you for your recognition of our services and our efforts. We continuously strive to inform and educate, and it's so nice to hear when it is appreciated and motivates us even more.

Ilse Perry from Courtice
Ilse Perry from Courtice
2 reviews Courtice, ON
10/10

Lawn Care

After another company almost destroyed my lawn, Durham Lawn Jockey came in and saved the day, Craig/Dina/Tristan are the best. Durham Lawn Jockey is the best company I have ever dealt with, they are conscientious, helpful, always keeping you updated on what they are doing. I had my sons wedding in my backyard and Craig & Tristan brought my lawn from dead to beautiful. I highly recommend this company I would not use anyone else, because they care.

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Company Response

Thank you Ilse for your kind words. We are so happy that you are pleased with our service and look forward to seeing you again next season.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durham Lawn Jockey

Durham Lawn Jockey is family-run lawn company based out of Durham. We specialize in lawn care applications such as fertilization, aeration, insect deterents, Fiesta weed control and nematodes for grub infestations, delivered in a timely fashion by friendly, licensed professionals. We strive to be different than other lawn care companies ...
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