After numerous bad experiences with previous contractors, I was referred to look up HomeStars by a work colleague. Following some extensive research of multiple interlocking reviews, I decided to contact Pattern Lock Interlocking Company. I have to admit, I may have been a little apprehensive at my first meeting with Roger, whom I thought was going to be overwhelmed and/or completely uninterested due to the complexity of my backyard.
The previous "contractors" that we hired, got drunk, got into an argument with each other, and walked off the job and never came back. Leaving us with a tornado of a mess. Roger quietly walked around my property, took measurements, wrote some notes, and then looked over to me with a gentle smile and said "You don't worry have to worry about this anymore Dr. Chan, we're gonna take care of this."
To my surprise, he didn't comment negatively and didn't bash the previous contractors like everyone else did. He simply gave me a realistic and fair quote, the date that he was going to start and the date that the job was going to be finished, but most importantly he gave me a renewed sense of hope.
Ultimately, on the date he promised, Roger showed up with his crew. They were incredibly friendly, courteous, knowledgeable and particularly considerate of our neighbours. Which is really impressive, in my opinion. Roger and his crew worked diligently to get the job done as efficiently as possible, and with impeccable attention to detail. By far surpassing our expectations. They completed the job a day before promised, and did a great job cleaning up after their work, which is a rare find nowadays.
We are extremely happy with Pattern Lock Interlocking Company and their unequalled level of professionalism.
A modern and sophisticated company, but with Old School honor and craftmanship. We highly recommend them! 10 STARS!
Update: We are going to reach out to them once again to do our front yard project as well, in the near future.
- Company Response
Thank you very much for choosing us to get your project done! it was really a pleasure working for you and im glad we met your expectations to get everything done just the way u wanted it. We will keep doing our best to keep our homeowners happy. We do the work to the best of our ability. Also as if it was our own home!