The Reno Coach

General Contractors
ONLY SERVICING TORONTO, ETOBICOKE AND NORTH YORK
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Reviews for The Reno Coach

Average customer rating:
10 10 (93 reviews)

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G from Toronto
3 reviews Toronto, ON
10/10

Reiner was a great help in getting helping us think through a major job of underpinning our basement then refinishing it. We had previously renovated upstairs and the experience of trying to manage the contractor who worked at his own pace had left my wife and me mentally fatigued, so we turned to Reiner for this second phase of the renovation. We are very happy that we did so!

He gave us very good advice and patiently explained trade-offs. He helped us select contractors and finalize contracts (including delay penalties!). Once the job started he was great at managing them and making sure the work was up to his high expectations and relatively on track. I also believe that with his sourcing and management of the contractors we saved more money than we spent on his fees!

I have already recommended him to friends. My one advice would be get Reiner in early (before even talking to architects) as he can then make sure all things are done right from the start and you don't need to back track.

1 of 1 people found this review helpful.
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KJR in Toronto
2 reviews Toronto, ON
10/10

Reiner has taken the stress right out of the project, be it handling difficult neighbors, understanding our options and costs, and how best to deal with the adminstrative components. He is even helping us clear up issues that we have uncovered from a previous renovation much to our disgust (with the previous contractor). The people he has recommended have been excellent and we've had compliments from some of our suppliers even as to how pleasant and professional they all are. I could not recommend The Reno Coach more strongly.

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Kim C from Toronto
3 reviews Toronto, ON
10/10

Reiner was God sent. We ran into a lot of trouble with our previous contractor. We were out of the house for almost two years with no end in sight. Not only that, we lost a lot of money as well. Our previous contractor was highly recommended to us by one of our close friend…and even then, we still ended up in a renovation nightmare. It was a horrible and very stressful experience. We nearly gave up until we found “The Reno Coach”. After meeting with Reiner Hoyer, we knew right away he was the one. He’s very knowledgeable and knows the renovation business inside-out. He ALWAYS put us first and will ALWAYS put the best product forward. Shortcut work is unacceptable to him. Everything has to be done perfectly. With his connections and knowledge, our project started within 3 months. I couldn’t believe how fast he can push things. He’s done a lot more in that 3 months then we did with the previous contractor in 2 years!! Fees you may ask? Let’s say he’s fees is VERY REASONABLE. Renovation business is VERY shady, so please be careful! I highly recommend anyone who wants to renovate their house to contact Reiner first. Remember, his first 1-hr appt is FREE! So there is basically nothing to lose but SO much to gain. Out home renovation is ½ way there and we can’t wait for it to be completed in Feb!!! Thanks to REINER!

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Paola Rendace from Toronto
3 reviews Toronto, ON
10/10

When my husband and I decided to update our 1970 Bungalow we were overwhelmed with the amount of planning and decision making that was involved and at what price? Who do we hire? Who can you trust? Once we decided it was time to renovate, we interviewed architects and contractors and felt very uncomfortable with the amount of information you need to know before starting a renovation like ours. We heard lots of horror stories. Well we can tell you that we feel very comfortable when we say hiring Reiner Hoyer is the best decision we’ve made so far. We feel secure that he is on our side. He supplies us with good, reliable and professional contractors at a price that is fair and reasonable.

Hiring Reiner will help avoid a lot of the hassles and headaches that can result in most renovations. Not only is he a true professional but he is extremely competent. When making a decision to invest in your home, take a ride with the Captain of the Reno Ship and it will be SMOOTH sailing.

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Daniela from Toronto
1 review Toronto, ON
10/10

Amazing service from an incredibly genuine individual who is SO detailed, thorough, and knowledgeable! Reiner presented us with renovation /design options my husband never even thought of! He put us in contact with the best contractors to follow through with our plans/wishes. We 150% trusted Reiner with our whole renovation of our 50s bungalow. We love the 'after' so much... The transformation is incredible thanks to Reiner!!! If we purchase again, we will definitely hire Reiner AGAIN!
The Reno Coach RULES!

1 of 1 people found this review helpful.
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Neil Flagg in North york
2 reviews Toronto, ON
10/10

Reiner Hoyer, "The Reno Coach", was the best money we spent on our significant addition and renovation project on our North York home. We had decided to add on to and update our 1950s-built suburban family home, but we had no experience in construction, and further we heard nothing but horror stories from our friends and neighbours about their projects that went poorly and way over budget. Budget was our #1 concern as we are not "made of money". Reiner consulted for us from Day 1 and made sure that we did everything right, so we could accomplish our goal on-budget. He started by narrowing the focus of what we wanted to do (and could do) within the budget we set. He helped us find an outstanding architect who came up with extremely detailed, solid plans as our first step. With firm and detailed plans from the outset, we avoided almost all of the dreaded "change orders" during the construction that end up ballooning most people's budgets out of control. After completing the plans, he then helped us shop them around to contractors, and he helped us find the one we went with. When things were not going well with the contractor, Reiner did not leave us high-and-dry - he took personal ownership of the situation, and kept right on top of things until they were completed to our satisfaction. He was like our personal advocate during the process and at times it felt like, without him, we would have been lost. In the end, we were thrilled with the finished product of our renovation/addition, and thrilled with Reiner's role along the way. Further, his billing practices are transparent and fair. Most important thing of all: you can trust Reiner to be responsible, fair, and effective!

1 of 1 people found this review helpful.
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Julie from Old Toronto
8 reviews Toronto, ON
10/10

Reiner is truly our secret weapon. Because we had Reiner's help and expertise, we ended up with:

- Plans/designs we loved
- An excellent contractor
- Quick resolution of issues that arose along the way (which were few and far between thanks to Reiner's help with the planning)
- A stunning kitchen and family room built-ins from one of Reiner's trusted suppliers
- A move-home date that was a month earlier than the agreed-upon date in the contract with our supplier
- Minimal stress around the renovation itself

As soon as you meet Reiner, it's clear that he has a very unique skill set: he understands the intricacies of construction and he is able to communicate the nuances and impacts to a layperson client. Additionally, he has a roster of trusted suppliers. He has great recommendations for high quality suppliers at very reasonable costs.

Reiner arranged for several trusted contractors to quote on our job, walked us through their quotes, managed the negotiation process and continued to assist throughout the renovation itself.

I credit the early and on-budget completion of our stunning renovation to Reiner's involvement. I cannot recommend him highly enough.

1 of 2 people found this review helpful.
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Jay in Bloor West Village
5 reviews Toronto, ON
10/10

Reiner guided our home renovation from survey and plans through final inspections. He was a steady hand on the project, and brought invaluable experience at every visit. We made many changes along the way, including replacing suppliers and re-tendering. Reiner provided good advice and helped us favourably resolve all conflicts and problems. He consistently found quality trades and suppliers at better rates than we could find on our own.

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John Eaton from Old Toronto
4 reviews Toronto, ON
10/10

Hiring The Reno Coach, Reiner Hoyer, was the best decision we made when deciding to add a one story addition to the front of our house. Reiner's mission statement is to 'keep the wheels turning' on your project, no matter what bumps you hit along the way. In our case some of the bumps included successfully representing us before the Committee of Adjustment after the City rejected our permit application, saving us from signing a low-ball contract containing sneaky clauses that likely would have vastly increased the final price, finding quality replacement contractors when necessary, keeping an eye on the job to stop most mistakes from happening and to make sure that mistakes that couldn't be stopped got fixed, and in general smoothing the troubled waters stirred up when you try to build something of your own in this crazy city with its super-heated construction market and incomprehensible regulations. Hiring Reiner was a great investment for us. We saved money. We avoided grief.

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Sue from Toronto
5 reviews North York, ON
10/10

I hired the Reno Coach when my home Reno went off the rails and not only did he recommend a trustworthy company to take over the job, he also served as my expert witness in small claims court. He helped me get my house back and helped me recoup some of the money owed to me by the unscrupulous home improvement company, all for the single consultation fee. I recommend the Reno Coach without qualification and wish I had engaged him right at the beginning of the renovation process instead of going through hell for 5 1/2 months and taken advantage of by a so-called "award winning" family run home improvement company.

1 of 1 people found this review helpful.
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More about The Reno Coach

When it comes to home renovations, what you don't know really can hurt you. TM That's because successful renovations aren't as easy as they seem. Far from it. Behind what looks like a simple process lurks the potential for very expensive, very frustrating lessons. In fact, it's more than just ...
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