Brand Insulation Inc.

Insulation
4500 Chesswood Drive Toronto ON M3J 2B9
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Insulation
Brand Insulation Inc.
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95%

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Reviews by rating (past 12 months)
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Reviews for Brand Insulation Inc.

Average customer rating:
9.6 10 (28 reviews)

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akhmedova08 in North York
akhmedova08 in North York
1 review Toronto, ON
10/10

amazing service

Very happy with the service. The technicians are professional. They did my attic in a couple of hours and the temperature in the house was balanced throughout the season. Very impressive. I was struggling for years! These guys are excellent, highly recommended!

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Company Response

Thanks for taking the time to review us. Glad to hear that you are feeling more comfortable in your home!

Private User
Private User
Private User reviews Toronto, ON
10/10

Whole attic re-insulation

Older home with R12 insulation and wanted to get to R60 level. Irena and the folks at Brand Insulation were very professional and helpful throughout the process. On time and performed as expected.

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Company Response

Thank you very much for your kind words! I will certainly pass on your comments to our team.

Gasp Design Services in North York
Gasp Design Services in North York
1 review Toronto, ON
10/10

Attic Insulation

Brand Insulation helped me out & was able schedule last minute attic insulation. The crew was clean & efficient & took care to respect my home. I would definitely use them again & would not hesitate to recommend them to others.

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Company Response

Thanks for this great review! Schedules are often so busy and timelines so tight, but we always try to do what we can to make things work, and we always make sure our customers are 100% satisfied. Thanks again, we appreciate the recommendation!

Ella in North York
Ella in North York
1 review Toronto, ON
10/10

service

Great Service!
Thanks to the technicians, Azamat and his partner, for such professional work they have done. Timely, clean...
I would definitely recommend them to all my friends and co-workers.
Very impressed!

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Company Response

Hi Ella, we really appreciate you taking the time to give us your feedback, and we will share this with our installers. We are very happy you were more than satisfied with our work. We aim to please!

Leila in North York
Leila in North York
4 reviews Toronto, ON
10/10

Attic Insulation

Best customer service! Thanks for Irina for keep everything very well organized and almost instant reaction for a customer needs and interests! Thanks Leonid for all his explanations, advises and recommendations!! Insulation technicians are amazing team - showed up on time, worked as a Swiss watches! When they finished we even didn't know that something (windows, curtains, furniture) was moved or touched! Everything left clean! All paper work was done wright after they finished! It was very easy and pleasure work with Brand Insulation team! Thanks again!

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Company Response

Hi Leila, thank you so much for your review!
We're so happy to hear about your experience with our company,
and that you have joined our long list of happy customers :)

Susan in Scarborough
Susan in Scarborough
9 reviews Toronto, ON
10/10

Attic and wall insulation

Over 30 years ago I bought a brick-to-brick bungalow, I upgraded doors, windows and attic insulation but still had a cold drafty home in the winter especially in the living room. I looked at various options to insulate the walls but I wasn't keen on any of them until I saw the ad from Brand Insulation, I did research on both the company and the procedure and decided that this was what I was looking for. I could insulate my home from the inside without reducing the size of the rooms. My outside walls are stained so I didn't want any holes from the outside. I had the attic insulation topped up from R25 to R50 and had Air Krete installed in the inside walls so I probably have R6 wall insulation. The attic insulation qualified for the Government rebate but the wall insulation did not. The product is non-expanding cement based foam so it won't damage my walls, it's non-toxic and also reduces outside noise which is invaluable when neighbours have late night parties. I am looking forward to lower heating/cooling bills.
The procedure is very labour intensive, it's amazing watching these guys work. Two guys start drilling, there is a vacuum attached to the drill that sucks up the debris so there is little mess and dust. Then the two guys start filling the holes with insulation, one controls the amount of insulation while the other fills the holes and surrounding area. After a while a third guy came along and cut off the excess insulation, then he rough patched with Sheetrock 90, this guy was unreal, he had such flare, I watched him doing the rough patch and it was so smooth, I couldn't believe how fast he was. When the rough patch dried you could barely see where the holes were drilled as the patches blended in with the wall paint.
I was very impressed by the expertise and professionalism of the entire crew. From my initial contact to the end of the project the company provided excellent customer service-some companies say they provide good customer service but this company delivers. Thanks so much to you and your crew for their hard work.
Have no hesitation in recommending Brand Insulation for all your insulation needs.

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Company Response

Hi Susan, thank you for your great review!
We're happy we were able to provide all the services you were looking for.
And we appreciate you taking the time to let others know about our great service.
It was a pleasure working with you. Thanks again!

Adriana in North York
Adriana in North York
1 review Toronto, ON
10/10

Real Customer Service

Brand was recommended by a finicky coworker who does insane research prior to purchases, so I trusted I was in good hands. These folks are incredible. Good old fashioned customer service from start to finish. They are timely, clean, and efficient. No surprises. No gimmicks. No overselling.
With the interior, while holes are being drilled, there's a vacuum attachment sucking up debris, so no mess or dust. Holes are filled with insulation, any over-spill is wiped up, holes get patched, and floors are cleaned up afterwards.
As for exterior walls, you have to look real hard to find the drill spots. Everything gets sprayed down and cleaned up.
Kudos to the whole team!

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Company Response

Hi Adriana, thank you for taking the time to review your experience with our team and their work.
We stake our reputation on providing our customers with great service.
Thank you for your feedback! It is most appreciated.

marilyn
marilyn
1 review Toronto, ON
10/10

Insulation of my house

I had my place insulated and from the front office to the workers sent to do the job my experience was great! I would recommend them in a heartbeat.

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Company Response

Hi Marilyn, Glad to hear your positive feedback,
and thank you for the great review!

Private User
Private User
Private User reviews Toronto, ON
10/10

Pormpt and efficent Service

I called few places around for the Insulation in my attic. But i found Brand insulation, hands down is best. Great service and prompt follow up.Keep the good work guys?✌

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Company Response

Thank you so much for leaving us a review!
We love providing great service. Thank you!

Michael North York in North York
Michael North York in North York
1 review Toronto, ON
10/10

Air Krete injection foam

I always had a problem with one of the rooms in the house. In winter we would close the air shatters trying to redirect the flow of warm air but that would always make the other rooms cold.
A friend of ours in the USA told me about Air-Krete insulation that he used in his house. After making some enquiries I managed to find a company in the GTA, Brand Insulation, that pumped Air-Krete in Ontario.
I looked at the various suppliers of foam insulation as well but there is something about people wearing Hazmat protection gear when pumping the foam that made me uncomfortable.
I met with a sales rep from Brand Insulation and decided to follow his recommendation that meant pumping the insulation from both outside and inside.
The crew showed up on time, was working fast and cleaned all the debris.
What a difference… the effect in the house temperature was almost immediate. My family is very pleased with the results and that is what matters.

Thank you, Brand Insulation.

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Company Response

Thanks Michael, we are glad that we were able to help to make a difference.
Customer satisfaction is our #1 priority, and we're so happy to hear you're satisfied with the work done in your home! Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brand Insulation Inc.

BRAND INSULATION provides safe, reliable and green solutions for existing homes. We can make your home comfortable with the least possible inconvenience to you. We were the first licensed installer of air krete® in Canada. We have proudly served over 2,000 homeowners since 2006 with our experienced and professional team. Attic and Ceiling insulation. Drill & Fill Wall Insulation for double brick and plaster walls. Double Brick insulation, Plaster walls insulation
,Frame walls insulation, Attic insulation, Flat roofs and garage ceiling insulation.

***

At Brand Insulation, we pride ourselves on quality work at affordable prices. Our commitment to customer satisfaction means that you can
expect attentive, personalized service when we come to work in your home. And our dedication to quality ensures that you’ll get a top-quality product when you choose us for your insulation needs. For more information, or to book an appointment, please call us today at 416.226.2779. BBB Accredited Business since 29/10/2008

CATEGORIES
Insulation
PRODUCTS
air krete® non-expanding injection foam InsulSafeXC® GREENGUARD Gold Certified Blown-in Insulation
BRANDS
For Your walls: air krete® is the safest and greenest insulation in the world… air krete® is a foamed-in, non-expanding cement-based, 100% fireproof product applied into wall cavities to provide a superior insulation barrier. For Your Attic: InsulSafeXC® GREENGUARD Gold Certified, non-combustible, noncorrosive and odor free, won’t settle, contains no chemicals to cause mildew and fungus growth, provides no sustenance for vermin, contains no formaldehyde, won’t rot or decay and Will not retain moisture
WEBSITE
http://www.brandinsulation.com
YEAR ESTABLISHED
2006
PAYMENT METHOD
All methods are available.
LICENSES
Toronto License T37-4069729.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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